We now have a greater ability to define our customer wants, act quicker to changing trends, getting the customers party supplies to their doorstep in a timely fashion
Berea, OH (PRWEB) January 5, 2007
PartySolver (http://www.partysolver.com), a leading online party supplies company announces a new website design and enhanced customer shopping functions.
The new customized website was designed in response to customer suggestions and on-going testing. The customer service call center has upgrade availability to seven customer during peak shopping day coverage, especially helpful for the hours. Questions are answered and orders taken more efficiently as they occur. Additional complimentary accessories were added to inventory giving the customer more choices, creating a comprehensive "one stop shop" website. New items include custom made indoor and outdoor banners and costumes for all occasions. The ability to choose sizes and colors on selected products was also added. This needed addition was in direct response to our customers' suggestions.
The customized website and administrative functions improved inventory control and provided more sophisticated financial and shopping analytics. "We now have a greater ability to define our customer wants, act quicker to changing trends, getting the customers party supplies to their doorstep in a timely fashion," states co-owner Patricia Plona. Providing good customer care has always been our focus.
PartySolver (http://www.partysolver.com) is a family owned and run e-commerce shopping website headquartered in Berea, Ohio. Partysolver was founded with suggestions from our four children to help make parties fun, affordable and convenient for others. Products offered include a wide variety of party themes and complimentary party supplies. The company strives to provide exceptional customer care helping with product selection and planning, then conveniently delivering a part of their party memory to their doorstep.
Ray Plona, Sales and Marketing
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