Montblanc rules stipulate that merchants cannot accept electronic orders
Troy, MI (PRWEB) January 9, 2007
Kimberley & Co., a fine jewelry store and authorized retailer of Montblanc products, warns that any merchant offering sales of Montblanc products online, with the exception of refills, is not an authorized dealer. Montblanc also does not allow authorized dealers to show prices on their websites.
"Montblanc rules stipulate that merchants cannot accept electronic orders," said Frank Mazza of Kimberley & Co. "There are companies that are not authorized dealers out there selling items online, but Montblanc will not provide warranty service on purchases made through these dealers. Many unauthorized dealers try to provide their own warranty service, but unauthorized dealers can not provide genuine replacement parts or factory certified technicians. In addition, if the unauthorized dealer goes out of business during the warranty period then you have no way of getting any warranty service."
Unauthorized dealers may actually be selling grey market Montblanc products or imitation that are of lesser quality. "All authentic Montblanc pens come with a serial number," said Mazza. "In cases where the seller of the product does not want Montblanc to find out where the product came from, they either file off the serial number--which is visible on the band that holds the clip to the pen--or they replace the clip with a cheap imitation." Buying from an authorized dealer is the only way consumers can be 100% sure they are receiving a genuine Montblanc product.
In order to ensure that products are from an authorized dealer of Montblanc products consumers should take note of these tips:
- Choose a retailer that has a reputation for quality, authentic Montblanc products.
- Make sure the merchant has an authorized Montblanc product seal.
- Authorized dealers of Montblanc products will only display items online, offering a phone number for purchasing information. Montblanc does not allow actual electronic sales.
Visit http://www.kimberleyco.com or call 800-547-8556 to learn more about authentic Montblanc products and how to spot fakes.
About Kimberley & Co:
Throughout its history, Kimberley & Co. has driven change and set standards in the jewelry industry. After becoming an authorized dealer of Montblanc products in the early 1980s, Kimberley & Co. has honored their commitment to excellence by guarding the authenticity of the Montblanc brand. With its innovations in convenient shopping through http://www.kimberleyco.com, Kimberley & Co. continues to be a leader in the fine jewelry industry.