Denver, CO (PRWEB) January 9, 2007
TouchStar Software today announces a record year of growth and profitability. In 2006, TouchStar grew sales, acquired a competitor, restructured its customer support infrastructure, further developed its international business, and increased staffing to produce phenomenal results.
TouchStar remains one of the fastest growing companies in Colorado as well as in their industry. TouchStar was named as one of the Denver Business Journal's 'Fastest Growing Large Private Companies in Colorado' for the fourth year in a row. TouchStar finished 2006 with a 100% increase in revenue, a 280% increase in profitability, and recruited 120 new employees with the qualities demanded at TouchStar.
Annual sales more than doubled from 2005 to 2006, and TouchStar had its most profitable results to date. TouchStar now has more than 50,000 call center agents using their solutions worldwide.
"I appreciate working with a team that is committed to our client's success. We are increasing sales because our clients know we are their partners. Our CEO empowers us to do the next right thing," said Brian Smits, TouchStar Software Director of Sales and Marketing.
TouchStar finalized its acquisition of Davenport, Iowa, based Sigmaworx. Sigmaworx has been a provider of call center solutions for over 20 years. Sigmaworx brings valuable resources to TouchStar including an experienced staff, a new product offering, and more than 2,000 legacy clients.
The strategic implementation of a new Customer Service Division and the development of TouchStar University's internal education program were completed to ensure world class client advocacy to begin long-term customer service standards.
TouchStar expanded abroad beginning in 2001, and has since opened international offices in England, India, South Africa, and the Philippines, to create an international presence and commitment to clients by offering around-the-clock technical support 24 hours a day, 7 days a week, and 365 days of the year.
"We are excited about our 2006 results and we are even more enthusiastic about our plan for 2007. There is no company in the world today that is as exciting as TouchStar in terms of our energy and our commitment to excellence in execution," stated Steve Bederman, TouchStar Software Chief Executive Officer.
In 2007, TouchStar will continue to grow with new sales, international expansion, and the acquisition of competitors. TouchStar attributes their success to their Core Value: "A client gives us a gift of trust. We return that gift by serving them with integrity, passion, relentless effort, and sound processes."
About Touchstar Software
TouchStar Software Corporation is a privately held developer of call center technology. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Manchester, England; Manila, Philippines; Mumbai, India; and Durban, South Africa.
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