Sacramento, CA (PRWEB) January 11, 2007
Access Business Technologies, the Mortgage Technology Experts, recently completed the upgrade of over 1600 end users on its PowerCore managed services environment. These upgrades occurred in the month of December and were performed on applications such as DelMar's DataTrac mortgage banking software, Calyx Point loan origination applications, Harland Corporation's Interlinq loan servicing applications and Microsoft Exchange Server. While ABT performs user upgrades throughout the year, the December upgrade schedule represented a record number of user upgrades in a single month. End users of all applications experienced no interruption to their daily business functions.
As part of ABT's standard managed process and an ongoing commitment to enterprise-class availability, ABT personnel ensured through staged tests that all upgraded applications would meet or exceed existing service levels. ABT also ensured that all production systems were capable of being immediately restored to prior operating functionality if problems arose during the upgrade process. In addition, the numerous organizations with specialized interfaces were provided a staging environment in order to confirm functionality prior to their production upgrade.
As part of the improved feature sets within the upgraded applications, ABT personnel recognized that some of their customer's business process would be altered. During the staged testing, ABT recognized these changes and advised their customers of the new functionality and possible changes in business process that would be required.
"This volume of upgrades with no downtime to our customers is indicative of ABT's commitment to a high-quality, highly-available managed services environment. Our ability to perform this quantity of upgrades over this timeframe is another indicator of our organization's ability to scale" said Steve Tschoepe, Vice President of Operations for Access Business Technologies. "By adopting a managed services platform, our customers receive this level of service as an everyday occurrence. They understand that they can concentrate on their core business while we at ABT are busy upgrading systems, ensuring data security, meeting compliance and improving disaster recovery preparedness along with the myriad other benefits recognized through our managed services."
Access Business Technologies is the leading provider of managed hosting services, integration, reporting and professional services solutions for the mortgage industry. Through our products and services, ABT offers a full range of on-demand, robust solutions designed to simplify, streamline and improve our customer's mortgage business. ABT's managed and hosted solutions are all made available real-time via the Internet using stringent security technologies.
ABT's philosophy is to help our clients leverage existing and new software solutions that are best in class for their unique environment. ABT integrates data and provides additional business process and intelligence across these software solutions to provide a robust, seamless end-to-end mortgage solution that enhances existing core mortgage functions and processes. For more information, please visit http://www.myabt.com.
Copyright 2007 Access Business Technologies. All rights reserved. Access Business Technologies, ABT and the ABT logo are trademarks of Access Business Technologies. Other company and / or product names may be registered trademarks or trademarks of their respective companies.
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