Hospitals Cite Benefits of Vocada's CTRM Solution; Managers Say Veriphy™ Boosts Productivity, Patient Safety

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Managers at hospitals of varying size say critical test result management (CTRM) boosts productivity and patient safety at the same time, according to a report in the Nov. 20, 2006, issue of Radiology Today. In the article, "Test Results -- Closing the Communications Loop," managers at several hospitals currently using Veriphy™ from Vocada, Inc. said the automated system saves staff time in tracking down the responsible care-giver and ensures the verbal report is delivered in time to benefit the patient.

Managers at hospitals of varying size say critical test result management (CTRM) boosts both productivity and patient safety, according to a report in the Nov. 20, 2006, issue of Radiology Today.

In the article, "Test Results -- Closing the Communications Loop," managers at several hospitals currently using Veriphy™ from Vocada, Inc. said the automated system saves staff time in tracking down the responsible care-giver and ensures the verbal report is delivered in time to benefit the patient.

"We have 83 radiology residents and fellows who send critical test result messages," said Jean Plummer, manager of radiology informatics, Baylor University Medical Center in Dallas. "We're doing hundreds of exams every day, so it (Veriphy) is a valuable tool. It takes only 30 seconds to send a message as opposed to 20 minutes to track someone down, which is a significant impact on workflow."

In addition to providing verified communication of critical test results, Veriphy automates documentation, tracking, archiving of verbal messages and compliance with legal and professional standards for medical communications.

Barbara Corning-Davis, enterprise clinical imaging manager at North Shore Medical Center/Salem Hospital in Salem, Mass., where Veriphy was implemented in May (2006), says the system provides oversight.

"It makes sure that the results that get sent to critical care areas are acted upon," she says. "It gives you a focus on the small percentage of critical values that need to be followed up on and that can fall through the cracks. It has really illuminated the problem areas, enabling us to identify them and correct them."

The complete text of the Radiology Today article is available online at http://www.vocada.com/news.asp.

Vocada, Inc.

Vocada's Veriphy critical test result management solution is the only enterprise solution for communicating critical test results from hospital diagnostic departments to ordering clinicians. Using a patented, hosted system, Veriphy automates and verifies communication of critical test results in a real-time, assured and trackable solution, simultaneously enhancing patient safety and boosting physician productivity. The privately held, Dallas-based company was founded by brothers Peter and Thomas White, who were previously involved with other innovative and successful technology ventures. The company introduced its first product, VoiceLink™, predecessor to Veriphy, in 2004. For more information, visit http://www.vocada.com .

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