Goodwin & Associates Hospitality Services Adds Industry Veterans to Serve Client Needs

Share Article

A nationwide leader in outsourced human resource and mystery shopping services for the retail hospitality industry expands its peer-to-peer resource for operators.

Goodwin & Associates Hospitality Services, a leader in outsourced retail hospitality human resource and mystery shopping, is pleased to announce the following staff developments:

  • Promotion of Craig Cohen from Division Manager to District Manager effective March 1, 2007. Craig will manage 8 offices on a district level, coaching and mentoring our recruiting managers, as well as participate in the opening of new offices in 2007. Craig has been with GAHS since 2003, and currently runs our New Jersey office in Mountain Lakes, NJ. A replacement for Craig's office will be named shortly. Craig is a former Food and Beverage director and corporate restaurant manager.
  • Eric Corson will be promoted from Director of Training, to Director of Operations effective March 1, 2007. Eric has been with GAHS since 2001, starting with the company as a recruiting manager opening our Albany, New York office. Eric will work out of the company headquarters in Concord NH, and will be responsible for all 16 current offices from Maine to Atlanta, as well as the Mystery Shopper Program and Exit Interview Program. Eric is a former chef, and corporate restaurant manager. Eric will oversee the openings of 5 scheduled new offices in 2007 as well: Washington DC, Albany NY, Raleigh-Durham NC, Ohio, and Nashville TN.
  • Rob Way, most recently the General Manager of the Shawnee Inn in the Pocono's, is our new Recruiting Manager for Albany NY beginning Jan 15th. Rob will recruit for the Capital District area of NY, and surrounding areas in Upstate NY. Rob is an accomplished hotel and food and beverage manager with a depth of experience in hospitality. Rob will also present Mystery Shopper Programs and Exit Interview Programs to our clients.

Commenting on the company's expansion, Eric Goodwin, President said: "We are ecstatic to be adding such proven industry talent to our team." We have always been committed to being a peer-to-peer resource for retail hospitality and restaurant managers and owners--and our consultants continue to hail from key operating positions that allow for direct knowledge of the challenges our clients face day to day in operations."

Goodwin & Associates Hospitality Services, with offices across the United States, is a leading provider of human resource services and service monitoring mystery shop programs for the hospitality industry. With over 120 years of internal operations experience, the firm stands alone in offering peer-to-peer consulting services for operators and owners.


Contact:    Tom Kelley, Concept Group USA, 202-344-5043


Share article on social media or email:

View article via:

Pdf Print