Weston, FL / Toronto ON (PRWEB) January 22, 2007
To help businesses prepare for a successful implementation of an IVR (Interactive Voice Response) strategy, Datatel has launched a new initiative called "Project: IVR Unleashed".
"Project IVR Unleashed" is collaborative resource dedicated to educating business leaders about the best utilization of IVR as part of their business operations strategy. What is unique about this initiative is that the focus is not on the technical features and capabilities of IVR; it takes a business approach, discussing "Best Practices" and the sharing of implementation strategies that will result in successful executions, thereby delivering value to the business. Datatel has brought together an expert panel, consisting of professionals across many industries, which have been involved extensively in IVR implementations, and are willing to share their know-how and first- hand experience with successful IVR strategy executions.
"This initiative is meant to remove the communication barriers, talk to business leaders in business terms, not bits and bites. Share strategies that result in successful IVR project executions, not just new 'funky" technology'" said Barnard Crespi, Datatel's CEO. "This initiative will benefit the industry as a whole, every IVR vendor will benefit".
Any business, organization or individual can participate. The process for submitting questions is easy, and to have them reviewed and addressed by Datatel's panel of experts, participants can register at: http://www.datatel-systems.com/ivrunleashed.htm
Once registered, participants will receive periodic updates, including "Best Practice.", access to interviews, case studies and complimentary resources as well.
"Project IVR Unleashed" is a one of a kind resource, for any business exploring an IVR strategy." said Barnard Crespi, Datatel's CEO.
About Datatel (http://www.datatel-systems.com)
Datatel is a global communications technology company that delivers the benefits of Interactive Voice Response(IVR), as a service, by providing turn-key IVR Hosted & Managed solutions. We help businesses and organizations automate a wide range of telephone interactions with customers and employees. IVR Surveys, Sales Lead Generation, Payment Processing, and 100's of other business applications.
At Datatel we deliver all the services that you will require for a successful IVR strategy execution: Planning, Design, Development, Implementation, Hosting, Dedicated Application Support and Management Services.
Our quality people, people who take responsibility, plus superior service and technology, guarantee that your IVR goals are met, and that you are fully satisfied.
Datatel's IVR success comes from over 12 years of research, development and continuous improvement in delivering IVR service models that provide business with reliability, flexibility and the ability to integrate into a wide range of emerging technologies, including mobile messaging and web services.
Tel. 800.831.6660 x 251