ITIL Version 3 - The Future of Information Technology Infrastructure Library (ITIL) Is Now
The Art of Service Preparing IT Managers and Consultants for ITIL Version 3 Release
With the release of ITIL Version 3 looming on the horizon, savvy IT professionals are scrambling to prepare themselves for this new product, which promises to streamline and perfect its current processes. The Art of Service is helping them do just that with a full gamut of ITIL education programs.
Queensland, Australia (PRWEB) February 20, 2007 -- Slated for a first-quarter 2007 release, Information Technology Infrastructure Library (ITIL) Version 3 promises to streamline the Information Technology (IT) sector's standards, policies and processes. But like any updated framework, it's implementation is likely to cause a few headaches for the ill-prepared. The Art of Service aims to make the transitioning process a painless one, with its ISO 20000 consultant program and its two-day Service Quality Management Foundation course. Savvy IT managers and consultants who want to learn more about these educational programs can do so online at http://www.theartofservice.com
According to a recent ComputerWorld IT Management survey, 39 percent of respondents said they use ITIL to manage their IT services processes. Of those, 41 percent said ITIL was "somewhat critical" to its IT process management while an additional 45 percent said that it was "very critical." With nearly nine out of 10 ITIL users deeming the framework crucial to their everyday IT operations, the need to get the latest version up and running smoothly is of paramount importance.
The Art of Service's full lineup of ITIL educational programs ensures the new implementation is a near-effortless one. "We work on the cutting edge of these industry developments. Our close relationships with all involved parties ensure our clients receive the most current and factual information at all times," explains Gerard Blokdijk, Art of Service's Managing Director. Headquartered in Australia, the company caters to the global IT sector, with current clients hailing from the United States, Europe, the Middle East and Asia.
International Organization of Standardization (ISO) 20000 is the best way to prepare for the launch of ITIL Version 3 for two main reasons: 1) it remains at the core of the updated framework and 2) it supports IT governance. As specialist Framework educators and an accredited provider of the ISO 20000 consultant program, Art of Service and its ITIL education programs are the obvious preparation choices. The company's two-day Service Quality Management Foundation course is just one example of the many training programs available to IT professionals.
A cohesive collection of best practices, culled from the international public and private sectors, for IT services management and operations, ITIL is "the most widely accepted approach to IT service management in the world." According to an ITIL spokesperson, the much anticipated Version 3 will "bring ITIL into the future with some exciting, state of the art, innovative products and services" that will "complement and mature" the ITIL so many IT professionals have come to "know and love."
To learn more about Art of Service's comprehensive lineup of ITIL education programs, visit the company online at http://www.theartofservice.com. For more information on how Art of Service can help you prepare for ITIL Version 3 launch, contact Ivanka Menken at +617 32522055 or email her at ivanka.menken @ theartofservice.com
CONTACT INFORMATION:
Ivanka Menken
level 1 / 50 Commercial Road
Newstead, QLD 4006, Australia
+617 32522055
ivanka.menken @ theartofservice.com
http://www.theartofservice.com
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