TouchStar A Leading Provider of World Class Contact Center Technologies Launches TouchStar IP PBX

Share Article

Businesses reduce the total cost of ownership and enable remote users with IP PBX solution.

TouchStar Software Corporation today announces the beta release of its new TouchStar IP PBX product.

Businesses are rapidly upgrading their traditional telephone switches to systems that are also capable of operating over next generation voice and data integrated networks. Cost savings can be achieved with an IP PBX by utilizing VOIP long distance services.

Efficiencies can be achieved by utilizing one phone switch for multiple offices or at-home users; remote users are connected through an internet connection. Having the capability to support remote users empowers a business with new operational flexibility.

The TouchStar IP PBX beta provides a rich feature set with classic PBX functionality, as well as advanced features like Recording, Monitoring, Conference Bridging, Call Queuing and Remote Agents. It also provides a GUI Administrator interface designed to make Moves/Adds/Changes easy to implement in a corporate office environment.

"TouchStar has a tremendous legacy of developing world class solutions for the call center industry. By launching the beta release of the IP PBX, TouchStar expands beyond the call center into the corporate office environment, and offers current customers and new prospects the opportunity to participate in the ongoing prioritization of future feature sets. TouchStar has truly developed a market driven IP PBX," comments Norma Mozeé, TouchStar Connect IP PBX Business Manager.

Steve Bederman, TouchStar Software's CEO, states, "TouchStar has learned to develop, manage and support complex phone systems in a contact center environment. Expanding into the wider PBX market is a natural progression for us. Through the growth of TouchStar products and services beyond its current worldwide client base, TouchStar begins a migration path that will ensure a leadership position in development, sales and service. Businesses requiring communication and client relationship data management will greatly benefit from this embellishment. TouchStar expects to contribute more significant additions as a software products' company for years to come."

TouchStar IP PBX will support a wide range of TDM protocols for the handling and transmission of voice over traditional telephony interfaces as well as next generation voice and data integrated networks. Transparent switching will enable the use of diverse telephony systems in a single switching network.

About TouchStar

TouchStar Software Corporation is a privately held developer of world class call center technology. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Pune, India; Mumbai, India; Manchester, England; and Manila, Philippines. TouchStar strongly believes in its Core Value: "A client gives us a gift of trust. We return that gift by serving them with integrity, passion, relentless effort, and sound processes."


Christina Whitfield

TouchStar Software

+ 1 303 338 0678


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Christina Whitfield