Miami, FL (PRWEB) March 7, 2007
Inktel Direct, a leading outsource provider of direct marketing services, has announced the promotion of Luis Gonzalez as Vice President Contact Center Operations. Gonzalez will oversee all contact center operations and expansion efforts for Inktel Direct as the firm expands its national footprint as well as its international presence.
"Luis is a leader and a true expert in our industry," said Ricky Arriola, President of Inktel Direct. "He exemplifies the values of our firm--integrity, creativity, and a passion for our clients. Gonzalez's industry experience and knowledge will add value for our clients and help us successfully manage our client programs and overall team development over the next several years."
Gonzalez brings nearly twenty years of domestic and international contact center experience to Inktel Direct. His expertise spans several channels including business-to-business and business-to-consumer, international e-commerce, and multi-channel marketing. He joined Inktel Direct in August of 2006 overseeing the company's inbound and outbound contact center operations. Through his previous experience, Gonzalez has been responsible for call center operations for brands such as MSN.com, AOL.com, American Express, Synapse and AT&T, Luis brings with him a wealth of knowledge and experience.
About Inktel Direct
Inktel Direct, a leading outsourced provider of direct marketing services, was founded in 1997 and services several Fortune 500 companies and leading brands. Inktel Direct provides Fulfillment, Call Center, Direct Mail and eCommerce solutions. Inktel Direct is headquartered in Miami, FL with additional operations in Chicago, Dallas, and Ft. Lauderdale. Company news and background information are available at http://www.inktel.com or call 305-523-1110.