Best Practices: Multi-Factor Authentication for Telephone Banking Web Conference March 28, 2007

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If you think your customers' online transactions are secure, now that you've met FFIEC Guidelines with stronger authentication for your online channels, you need to rethink your cross-channel strategy. The fact is, fraudsters are now migrating to channels that aren't as well protected - such as telephone banking. Introducing the web conference: Best Practices: Multi-Factor Authentication for Telephone Banking.

Xtalks is pleased to present the web conference Best Practices: Multi-Factor Authentication for Telephone Banking, scheduled for March 28, 2007. Dan Miller, Senior Analyst, Opus Research and Chuck Buffum, Senior Product Evangelist, Phone Authentication, RSA, The Security Division of EMC discuss best practices for cross-channel security and authentication in telephone banking.

Cross-channel fraud is a growing concern for financial institutions worldwide. In a recent survey conducted by RSA among 15 leading financial institutions, 80% of respondents cited cross-channel coordination as one of the biggest internal challenges, and telephone banking was cited as one of the most vulnerable channels.

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This free, one-hour seminar will provide a comprehensive overview of the different threats facing telephone banking, and will feature Dan Miller, Senior Analyst and Founder of Opus Research. With in-depth experience in marketing, business development and corporate strategy for telecom service providers, Dan is no stranger to the telephone market. And as an early proponent of voice biometrics, Dan will bring a unique perspective to multi-factor authentication for phone banking.

You will hear about Best Practices you can employ to counter threats from phone banking fraudsters. And you will learn how to:

•Track cross-channel fraud and protect your consumers,

•Employ Risk-based Authentication for your phone channel, and

•Reduce telephone fraud while also reducing costs - all without burdening your customers.

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About our Sponsor RSA The Security Division of EMC:

RSA, the Security Division of EMC, is the expert in information-centric security, enabling the protection of information throughout its lifecycle. RSA enables customers to cost-effectively secure critical information assets and online identities wherever they live and at every step of the way, and manage security information and events to ease the burden of compliance. RSA offers industry-leading solutions in identity assurance and access management, encryption, security information management and anti-fraud protection, bringing trust to millions of user identities, the transactions that they perform, and the data that is generated. For information visit

About Xtalks

Xtalks is part of The Honeycomb Worldwide Group of Companies. Honeycomb Worldwide creates peer-to-peer business-oriented social networking communities, connecting senior level executives by delivering content through new and established media channels and is currently ranked 15th on the Profit Hot 50 List of emerging Canadian companies.

For more information on this conference or Xtalks in general, or to enquire about speaking opportunities or sponsoring future events, visit or contact Karen Anderson, Chief Marketing Officer, at phone: 312-977-1166, x. 1209.

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