Managed Services is a strategic growth area for the entire IT industry
Anaheim, CA (PRWEB) March 16, 2007
LPI Level Platforms Inc., a leading global provider of remote network monitoring and management (RMM) software for IT solution providers, today announced that it had been selected by the SMB Technology Network, (SMBTN) an organization of over 500 VARS and integrators that provide products and services to the small-to-medium-business market to support their member's transition to managed services.
More than 2,000 service providers now use the award winning Managed Workplace as the technology platform supporting their shift from the traditional product-centric VAR model to managed services. The alliance with SMBTN will make it easier for their 500 member North American reseller community to achieve the benefits of managed services through integrated training and delivery programs developed jointly with SMBTN.
"Managed Services is a strategic growth area for the entire IT industry," said Jim Locke, President of SMBTN. "We're thrilled be working with Level Platforms to help our members become managed services leaders supporting small and mid-sized companies throughout North America."
The announcement was made today at the SMBTN Third Annual Conference in Anaheim, where it showcased Managed Workplace to its membership.
"We are excited to work with the SMBTN on this important program," said Dan Wensley, Vice President Partner Development at Level Platforms. "Together, through marketing and training we will help SMBTN members achieve the high margin recurring revenues, lower costs and improved customer responsiveness that will allow them to compete and win in today's dynamic competitive markets."
About Level Platforms
With more than 2,000 Partners worldwide, Level Platforms is the leading provider of managed services software for IT solution providers servicing small and mid-sized end customers through its award winning remote monitoring and management software, Managed Workplace.
Managed Workplace provides everything a managed services provider needs to remotely monitor and manage their end customers' IT networks through a single web based central dashboard. The dashboard presents all customer site data including integrated performance and security monitoring, availability status, real-time alerting, graphical performance reporting, trouble ticketing, and asset inventory (hardware, software, network devices, and patches) and includes monitoring of both local and hosted web sites. In addition to summarizing critical status information, the dashboard, provides immediate "drill-down" access to detailed information about any device or event.
A complete suite of remote management features -- including remote control, patch management and remote scripting -- allows the solution provider to maintain high customer availability at a low cost while achieving long term, high margin recurring revenues and more responsive customer service. Comprehensive managed services training and personalized business coaching, combined with simple per site subscription pricing makes it easy for any solution provider to offer high-profit, customized managed services to end customers of any size. For more information, please visit http://www.levelplatforms.com.
About the SMB Technology Network™
The SMB Technology Network™ is an organization of over 500 solutions providers, systems integrators, and consultants who provide products and services to the small-to-medium-business market. The organization seeks to improve the quality and strength of the SMB market by providing programs to educate members, provide networking opportunities and create alliances with SMB vendors. The organization also works to develop and promote the SMB Technology Network™ brand as a means of identifying qualified technology providers for small-to-medium sized businesses. The SMB Technology Network's chapters in North America currently service over 5000 small-to-medium-sized businesses. For more information, please visit http://www.SMBTN.org.