QualityUnit Announces Release of Support Center -- Helpdesk and Customer Support Software
Support Center is powerful and easy-to-use helpdesk and customer support software that allows you to take control of your company inbox, and productively handle interactions between you and your clients.
(PRWEB) March 20, 2007 -- QualityUnit Ltd has announced release of Support Center 1.0
-- a savvy web based helpdesk software solution, with intuitive AJAX based interface and with "less is more" approach.
Support Center 1.0 is AJAX, PHP / MySQL helpdesk software for small to mid-sizes businesses. It provides organizations with ability to set up centralized email management & support ticket system for communication with customers.
Along with all the important features, easy learning curve and fast and easy to use AJAX interface, it makes addressing customer questions quick and painless.
Support Center 1.0 features:
- Full trouble ticket management based on queues, priorities, statuses, ticket ownership etc
- Queue management -- assign support agents (staff) and tickets to queues automatically
- Powerful email parser
- Staff management
- Real-time reporting and statistics
- No limitations on number of staff, queues, POP accounts etc
- Multilingual, brandable application with API programming interface
Pricing and Deployment:
Support Center is a cross platform application that can be deployed on any server including Linux, Windows, Macintosh and BSD. Support Center single site license is available for $99, with unlimited users and email accounts supported.
For more information visit: http://www.qualityunit.com/supportcenter/
About QualityUnit:
QualityUnit is an independent software development company based in Slovak republic, European Union. QualityUnit provides wide range of products for online businesses and has more than two thousands of customers worldwide.
Contact:
Martin Melisek
Sales, QualityUnit.com
http://www.QualityUnit.com/contact-us.html
Support Center is powerful and easy-to-use helpdesk and customer support software
that allows you to take control of your company inbox, and productively handle interactions between you and your clients.
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