Simplifying our store managers’ daily lives is of tremendous value because our managers have many responsibilities. Spending less time looking for applicants and more time interviewing better prospective associates should ensure that our future associates are a good fit with our values and culture.
NEWTON, MASS. (PRWEB) March 23, 2007
Wawa, one of the nation’s premier convenience store operations, credits its success to a dedication toward customer needs. Its vision is "to simplify our customers' daily lives." With the help of Deploy Solutions, the chain will apply that vision to its recruiting and retention efforts through automation using the Deploy Enterprise Talent Suite™.
Deploy Solutions, a leading provider of enterprise talent management software and services, will help Wawa recruit and hire employees who will not only spread Wawa’s vision, but who will also exemplify the company’s core values - Value People; Delight Customers; Embrace Change; Do the Right Thing; Do Things Right; and Have Passion for Winning.
“The Deploy system will facilitate our hiring process by driving better qualified customer service level candidates through to our general managers,” said Ed Iames, Wawa’s Director of People Development. “Simplifying our store managers’ daily lives is of tremendous value because our managers have many responsibilities. Spending less time looking for applicants and more time interviewing better prospective associates should ensure that our future associates are a good fit with our values and culture.”
With a workforce of over 16,000 employees across 560 store locations, Wawa needs to maintain a strong recruiting pipeline to replace the natural turnover the company and its managers face. One way the Deploy product suite will help Wawa alleviate this issue is by eliminating today’s large volume of paper applications. Applicants will be able to apply through Wawa’s career website or over the phone using Deploy’s interactive voice response (IVR) system. Eliminating the manual input of an applicant’s information will help reduce the risk of transcription errors and the handling of incomplete applications.
The system will also expedite the availability of applicant background checks for general managers twice as fast. The Deploy Enterprise Talent Suite will help cut Wawa’s onboarding and training expenses by identifying associates who are more apt to stay on the job longer, allowing them to become proficient at the job. An associate who stays longer contributes to the family atmosphere Wawa has developed over the years with their loyal customers. This family atmosphere is facilitated in part from Wawa’s commitment to giving associates the opportunity for leadership and advancement through a strong preference to promote from within.
“We pride ourselves on the family-like bond and trust our associates have earned from their customers over the years,” said Iames. “We need to equip our managers with tools that will help them adjust to a constantly changing workforce. We are excited to be partnered with a proven industry technology leader to help us achieve our goals.”
“Deploy is thrilled to be working with such a brand name company that is known for achieving competitive excellence through its people, culture, and innovative spirit,” said Nicole Stata, Founder & CEO of Deploy Solutions.
Wawa, Inc., a privately held company, traces its roots back to 1803 as an iron foundry in New Jersey. Owner George Wood started a dairy processing plant in Wawa, Pennsylvania, in 1902. The milk business was a success, due to its quality, cleanliness, and “certified” process. In 1964, George’s grandson Grahame Wood opened the first Wawa Food Market in Folsom, PA. Today, the company operates more than 540 stores in Delaware, Maryland, New Jersey, Pennsylvania, and Virginia. Wawa is known for quality own-branded products including award-winning coffee and freshly prepared hoagies. Wawa consistently ranks among Forbes’ top 100 privately held companies. “Wawa” is the Lenni-Lenape Indian word for flying goose.
About Deploy Solutions
Deploy Solutions, Inc. provides companies with a competitive advantage in the marketplace by optimizing performance in recruiting, hiring, and retaining top employees. The Deploy Enterprise Talent Suite™ is a proven solution that improves the quality and performance of the workforce, reduces the cost of talent acquisition, and supports regulatory compliance. The company draws upon flexible technology, deep domain experience, and a comprehensive approach to HR metrics and analytics to drive measurable results for its customers. Deploy provides talent management solutions to a diverse and prestigious list of customers, including: Wal-Mart, Sheetz, Securitas Security Services USA, Hess, Flying J, The Pantry, Wakefern (ShopRite Stores), Tire Kingdom, FedEx, American Electric Power, and many more. For additional information, call 877-GO-DEPLOY (877-463-3756) or visit http://www.deploy.com.
This press release was distributed through eMediaWire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.