Industry Leading Web Help Desk Tops 500 Customers

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Implemented by leading education, enterprise and government organizations

We chose Web Help Desk because it answered all our needs - web-based, lives on a variety of back-end databases and compatible with both Mac and PC.

MacsDesign Studio LLC, developer of the highly successful Web Help Desk technical support software, recently reported a key account acquisition milestone of more than 500 customers.

"Web Help Desk has evolved into a product that we are really proud of and a great deal of that can be attributed to our customers' input," said Jonathan Lew, President of MacsDesign Studio LLC. "The 500 customer milestone is a significant one for us. I look forward to the continued success and the growth of Web Help Desk."

Key 2006 acquisitions include:
National Oceanic and Atmospheric Association (NOAA)
NASA
LG Philips
University of Pittsburgh
Vertex Pharmaceuticals
University of Texas
California State Polytechnic University, Pomona
Columbia Sussex
The Ohio State University
University of Georgia
Dartmouth College

The Web Help Desk was designed for the expanding help desk needs of education and enterprise customers.

"The Cal Poly Pomona technology department needed a help desk solution that could support over 19 departments and manage more than 2000 assets. We needed a web-based help desk solution that could handle our volume," said Glenn Franks, California State Polytechnic University, Pomona. "We chose Web Help Desk because it answered all our needs - web-based, lives on a variety of back-end databases and compatible with both Mac and PC."

Web Help Desk is built on an industry-standard Java™ foundation providing platform and database independence and scalability with built-in clustering support, while delivering a uniquely simple, intuitive and attractive user interface. Web Help Desk supports platforms including Mac OS X, Windows Server, Linux, and Solaris 8.

For pricing information and an online demo, visit us at http://www.webhelpdesk.com or call (866) 701-0227.

About MacsDesign Studio:
Founded in 1998 and based in Fremont, California, MacsDesign Studio LLC is comprised of web application developers specializing in Java enterprise web applications. More information regarding MacsDesign Studio LLC can be found at http://www.macsdesign.com.

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Russ Garabelis
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