Sutter Health Support Service Updates its Chargemaster in Only Two Weeks

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It took Sutter Health Support Service's (SHSS) Chargemaster Team only two weeks to successfully coordinate and electronically apply regulatory year-end updates to the SHSS charge master module. Helping Sutter Health and its affiliated hospitals succeed was Craneware's Chargemaster Corporate Toolkit™, a version of the company's Chargemaster Toolkit™ that is scaled to manage multiple CDMs.

It took Sutter Health Support Service's (SHSS) Chargemaster Team only two weeks to successfully coordinate and electronically apply regulatory year-end updates to the SHSS charge master module. Helping Sutter Health and its affiliated hospitals succeed was Craneware's Chargemaster Corporate Toolkit™, a version of the company's Chargemaster Toolkit™ that is scaled to manage multiple CDMs.

"In the past it took a month to query the data from multiple regulatory sources identifying changes and manually applying the updates," explained Cathy Meeter, Sutter Health Support Service's Chargemaster Director. "This time we completed our review process utilizing the Craneware product and distributed the information to our 26 affiliates by the first week of December."

Sutter needed such scalability: with over 12,000 lines, Sutter Health Support Service's CDM module maps to every active charge item used in all of the 26 hospitals in the system. Those hospitals cover a broad range of bed sizes and patient services. The SHSS Chargemaster Team also relied on Craneware's Online Reference Toolkit™ to easily and efficiently research coding and OPPS questions resulting in a remarkable team effort that efficiently and accurately updated the SHSS CDM module.

"We are very pleased that such a prestigious healthcare organization has chosen our software to manage their multiple CDMs," remarked Jim Wilson, Executive Vice President for Craneware. "Our clients have made our Chargemaster Toolkit the number one ranked software in the KLAS revenue-management category. We look forward to helping Sutter Health achieve even more results in the next phase."

About Craneware, Inc.
Craneware, Inc. is the market-leading supplier of financial software solutions that empower healthcare providers to optimize revenue, improve daily operations, encourage compliance and use information more efficiently to impact business decisions. The company is known for excellent chargemaster management and maintenance software, as well as outstanding client support. Over 700 U.S. hospitals rely on Craneware software to manage their CDMs. More information on Craneware may be found by visiting http://www.craneware.com or calling 1-888-601-4162.

About Sutter Health
Sutter Health is one of the nation's leading not-for-profit networks of community-based health care providers, delivering high-quality care in more than 100 Northern California communities. Taken together, the Sutter affiliated hospitals are the regional leader in infant deliveries, neonatology, orthopedics, pediatrics and cancer care services. Sutter Health supports more than two dozen locally run acute care hospitals as well as physician organizations; medical research facilities; region-wide home health, hospice and occupational health networks; and long-term care centers. Sutter Health's Web address is http://www.sutterhealth.org.

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Holly Meyer
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