New York NY (PRWEB) April 16, 2007
ShoreGroup, Inc. today announced that it has been recognized by Cisco Systems during its annual Partner Summit held in Las Vegas, Nevada. The Cisco Partner Summit Awards are bestowed to partners who meet a specific set of requirements, which are designed to identify the best channel partner in each category. Award recipients must be in compliance with the requirements of the Cisco Channel Partner Program and customer satisfaction.
"Achieving the Cisco "Top Commercial Voice Partner Award for the Eastern US" validates ShoreGroup's commitment to providing the highest level of industry knowledge and customer satisfaction while further strengthening our long-standing relationship with Cisco," said Robert Ditta, Executive Vice President of ShoreGroup. "Cisco's commitment to the partner community has enabled ShoreGroup to continue to build upon its expertise in Unified Communication technologies and further expand that expertise into contact center automation and enterprise IP telephony solutions as well as all other underlying technologies. ShoreGroup takes special pride in its CaseSentry® Systems Management Solution and its ShorePatrol™ "Day 2" Operational Support offering, which enables us to deliver the high customer satisfaction rating we achieve."
About ShoreGroup, Inc.
ShoreGroup is a converged systems and network solutions provider, delivering a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products that drive the success of more than 400 national and global clients. ShoreGroup develops innovative systems and service management applications on its dynamic CaseSentry® Operational Services Automation (OSA) platform, eliminating the pitfalls of traditional management systems to enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance and service delivery within complex networked environments. The company's ShorePatrol™ 'Day 2' Operational Support Service expands upon CaseSentry's management to deliver the high-quality converged systems maintenance and support services that organizations rely upon to ensure the availability of their vital business processes.
ShoreGroup's professional services provide leading consultation, design and implementation solutions for high-availability converged networks. The company's expertise in LAN/WAN, unified communications including IP Telephony/VoIP and IP contact center, wireless and security produces manageable solutions that optimize business processes, communications, employee productivity and accessibility to enable organizations to derive the maximum business value from their information technology investment. As a Cisco Gold Certified Partner, with advanced specializations, ShoreGroup's service portfolio is backed by solid industry credentials.
Cisco and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or affiliates in the U.S. and certain other countries. ShoreGroup and ShorePatrol are trademarks, and CaseSentry is a registered trademark of ShoreGroup, Inc. All other marks are property of their respective owners.
April 16, 2007
ShoreGroup, Inc. (http://www.shoregroup.com)
The ShoreGroup Building
460 West 35th Street
New York, NY 10001