We're thrilled to have Rob on the team and we're looking forward to applying his talents to extending our customer service ethos to the broader SaaS community
San Francisco, Calif. (PRWEB) April 19, 2007
Clickability announced today the appointment of Rob Lamb as director of partner and customer development.
At Clickability, Mr. Lamb will extend the company's service group, which is known for providing customers with the highest service levels they have ever experienced, by implementing customer success & loyalty initiatives. He will also focus on functional and strategic partnerships that extend Clickability's award-winning web content management platform, which is delivered as a software service (SaaS) over the Internet.
Mr. Lamb brings to Clickability an entrepreneurial background with a concentration in business development and customer value creation. Prior to joining Clickability, he held management positions at salesforce.com. Most recently he was focused on creating and implementing the firm's innovative AppExchange partner program. Under his leadership, the team created a value-added community of more than 250 partner relationships delivering in excess of 500 individual solutions. In a prior role as the manager of the customer success program, he was responsible for formulating and building customer facing programs designed to create an increased value proposition from use of the product. Mr. Lamb has also held leadership roles at Aevia and Colo.com.
"I couldn't pass up opportunity to apply the experience I've built at the bellwether SaaS company and apply it to the next break-away success, Clickability," said Mr. Lamb.
"We're thrilled to have Rob on the team and we're looking forward to applying his talents to extending our customer service ethos to the broader SaaS community," said Bill Lohr, senior vice president of sales and service at Clickability.
Clickability is the leading single source provider of on-demand web content management software, delivering award-winning, fully integrated hosted solutions to the top names in the publishing and enterprise worlds. Clickability's solutions are in use by more than 400 publishers including: The Wall Street Journal, CNN Interactive, and Time. Clickability is headquartered in San Francisco. For more information about the company, visit http://www.clickability.com or call 415.575.5125.