Our customers are able to reduce the amount of time it takes to resolve customer issues by up to 50% and reduce the amount of calls and emails to their support center by up to 80%. We pride ourselves in delivering a competitive advantage to our customers and we are delighted to be selected to present at the Software 2007 conference.
Vienna, VA (PRWEB) April 17, 2007
Parature, the market leader in on-demand customer support software, today announced it was selected by Sand Hill Group for Innovation Showcase, which spotlights innovators in the enterprise software industry. CEO and President, Duke Chung, will present in the Innovation Showcase Theater at Software 2007.
CMP Technology's Software 2007 theme is "Powered by Innovation" and will be held at the Santa Clara Convention Center on May 8-9, 2007. In its fourth year, Software 2007 is expected to attract more than 2,000 software CEOs, VPs, CIOs, venture capitalists, private equity partners, investment bankers, press and analysts, and industry professionals.
"This year's Showcase winners illustrate that innovation is alive and well in the software space," said M.R. Rangaswami, Sand Hill Group co-founder and Software 2007 executive conference director. "Parature represents one of 25 novel companies that we believe will play a notable role in the software ecosystem."
Parature was selected in the SaaS Innovation Showcase category. Software-as-as-Service is being widely adopted by customers and Sand Hill Group believes there will be several new winners in this space. Innovation Showcase winners in this category represent the next generation of pioneers that are filling out the suite of Software-as-a-Service applications across critical business divisions. Parature is applying the model in a variety of industries.
Parature is a provider of complete on-demand Software-as-a-Service (SaaS) customer support solutions to associations, businesses, educational institutions, and government agencies. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs while reducing costs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, exceeding customer expectations.
"Parature serves a vast marketplace and our philosophy has always been to create the world's finest customer support software," stated Duke Chung, Parature CEO and President. "Our customers are able to reduce the amount of time it takes to resolve customer issues by up to 50% and reduce the amount of calls and emails to their support center by up to 80%. We pride ourselves in delivering a competitive advantage to our customers and we are delighted to be selected to present at the Software 2007 conference."
About Sand Hill Group
Sand Hill Group serves the $600+ billion software, services and solutions market by providing investment and management advice to emerging enterprise technology leaders. Sand Hill also owns Sandhill.com - the premier destination site and resource center for CEOs, VPs, Entrepreneurs, VCs and for members of the software industry ecosystem. Its weekly electronic newsletter is read by thousands of executives. Sand Hill produces the 'Enterprise' and 'Software' conferences for CEOs and executives in the industry and creates high-impact research reports for its constituents.
About Parature, Inc.
Parature is the global leader of on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. The Parature suite of modules empowers associations, businesses, educational institutions, and government agencies with the ability to provide critical service information on a 24/7 basis while reducing the inbound support load through customer self-service. As a Software-as-a-Service (SaaS) provider, we deliver our solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. Parature helps support over 6,000,000 end-users worldwide and is headquartered in Vienna, VA. For more information about Parature please visit http://www.parature.com or call 1.877.GO.PARATURE
gmcneil @ parature.com