New Blog Takes Counter-Intuitive Positions to Improving Hospitals and Healthcare Management

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Compelling cases presented for healthcare to adopt new approaches to optimization.

Hospitals and healthcare administrators can learn more about improving their outcomes by logging onto a new blog site launched by USC Consulting Group Healthcare Practice Leader John D'Alesandro.

By visiting http://phlo.typepad.com/, healthcare executives can learn how to make their facilities more proactive. On the blog, Mr. D'Alesandro, who brings to bear 20 years of experience in engineering and quality improvement across numerous industries, tackles such provocative topics as:

Why Manufacturing Improvement Methods Fail Hospitals
Why Is 85% Occupancy Considered "Full" in Most Hospitals?
Five Ways to Achieve Better ER Throughput

New blogs are posted weekly. Future subjects will include: What Hospital Wants to be the Best of the Worst?; Length-of-Stay Is a Poor Measurement; and Rapid Response Teams Don't Equal Quality.

Said Mr. D'Alesandro, "Despite significant investment in best practices and improvement templates like TQM or Lean/Six Sigma, hospitals continue to struggle with safety and quality. This blog presents reasons why this is true, and suggests a new way forward."

In addition to espousing his point of view, the site links visitors to industry organizations, provides a recommended reading list, and offers an opinion poll. Readers also have the option to comment on information provided on the site or make their own observations about the healthcare industry.

To receive the blog automatically, subscribe on the web site.

About USC Consulting Group (USCCG)
USC Consulting Group, LLC (http://www.usccg.com) is an independent management consulting firm headquartered in Tampa, FL, with offices in Chicago, Montreal and Toronto. PHLo™ (Proactive Healthcare Logistics) is the branded identity of USCCG's Healthcare Practice. Using a unique and innovative approach, PHLo™ delivers an enduring platform for higher performance making hospitals safer, faster, and measurably better. As part of a continuous improvement program, the methodology helps hospitals deal with the realities of healthcare challenges, today and tomorrow, providing the basis for achieving and sustaining new levels of patient safety and satisfaction.

About John D'Alesandro
Mr. D'Alesandro is the healthcare practice leader for Tampa-based USC Consulting Group and is the architect of the firm's Proactive Healthcare Logistics (PHLOTM) Management System. During his 20-year career, he has successfully designed and managed improvement programs in all aspects of hospital operations, including emergency department, bed control, operating room, critical care, nursing, case management/utilization review, discharge planning, revenue cycle management, coding, payer processes, laboratory/radiology, and ancillary support services.
Client hospitals and health systems have included HCA; Cleveland Clinic; Baptist (South Carolina, Alabama); Methodist (Texas); Catholic Health; and Vanguard. Mr. D'Alesandro also has completed a number of supply chain and strategy projects for such clients as GM, Ford Motor, Pepsi/Lipton, Domino's Pizza, Rubbermaid, Proctor & Gamble, AT&T, and Heinz USA.

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