Dexterity KPO Launches "Survey Helpline" at ESOMAR Consumer Insights

Dexterity KPO--the KPO division of the Indian Technology and Process Outsourcing firm, Dexterity, has launched a new service offering: Survey Helpline - a 24x7 service to meet the Adhoc needs of researchers.

Milan, Italy (PRWEB) May 9, 2007 -- Survey Helpline (SHL) runs with the self-explanatory tagline "Adhoc - Round the ClockTM". SHL assists all Adhoc needs of research firms to script, host, invite and complete surveys.

With the launch of SHL, research agencies will have privileged access to a dedicated team of expert scripters, which will help them in optimum resource planning. Any spike in demand can be met with SHL, thereby ensuring continuity and responsiveness to end-clients. SHL is designed to handle such ADHOC requests effectively. SHL promises a quick turn around time and inherent cost advantages of offshoring.

Accessibility is key: The SHL team can be reached over phone/mail/chat/Skype leaving no room for any deadlock in the communication process as this is the key for this new venture.

"As opposed to fixed-resource contracts, SHL has been conceived and launched based on the market demand for a pureplay Adhoc service with no strings attached. SHL will serve clients who need Scripting assistance to meet demand spikes. Agencies also benefit since there is no fixed-resource commitments involved here. This 24x7 operation will facilitate continuous support and ensure optimal service," says Pravin Shekar, CEO, Dexterity KPO.

About Dexterity:

Dexterity is a leader in Comprehensive Technology services for Research and Analysis domains. Core offerings from Dexterity include Knowledge Process Outsourcing and Software Services. Dexterity is an associate member of Market Research organizations such as ESOMAR, CASRO and MRA. This provides an opportunity to interact with Market Research firms from around the world, helping Dexterity to stay close to the industry's needs.

Dexterity has been selected by Deloitte as one of the 50 fastest growing Technology firms in India. Dexterity is also listed as one of the "Top IT Enabled Services & BPO companies in India" in a list compiled by Dun & Bradstreet.

Catch the Techies live:
Via mail: surveyhelpline @ mrkpo.com
On call: 0091 44 42290064/ surveyhelpline@skype

Contact: Aravindha Krishnan
aravind @ mrkpo.com/ +91 44 4229 0000
Company: www.mrkpo.com & www.surveyhelpline.in

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