Customer Focus Launches Third-Generation Customer Service Training

Alpharetta, GA (PRWEB) May 11, 2007

Customer Focus Inc. recently unveiled its new third-generation customer service training in its new website at http://www.CustomerFocusInc.com. Customer Focus, Inc. provides motivating skills-based customer service training programs that empower employees to be CEOs (Customer Experience Owners) who create loyal customers.

Customer Focus, Inc. is an international customer service training company whose flagship program Creating CEOs uniquely builds customer loyalty by creating positive customer experiences.

Customer Focus' mission is to help clients create a customer-focused culture that values customer experiences. As stated by Dr. Richard Strand, President of Customer Focus, "The final competitive differentiator is the quality of customer experiences." Whereas first and second generation customer service focuses on meeting customer task and respect needs, Customer Focus training is centered on customer needs for unique and positive experiences.

The training programs of Customer Focus are known for their high energy, intense practice and positive focus on participant success. Participants rave about the programs and consistently evaluate them as their most effective and practical training experience, as well as the most fun and motivating.

Over the years, organizations have chosen Customer Focus Inc as their "customer service training company" because of several reasons including:

1. True third generation customer service training that builds customer loyalty.
2. A long history of success with many world-class organizations.
3. Local on-site consultants who adapt the training to your needs.
4. Customer Focus' commitment to the success of your company, people, and customers.
5. Integrated training solutions with measurement, reinforcement tools, and coaching to ensure sustained results.

The new site design provides a much superior user experience and the enhancements include an improved navigation, improved look, features and usability. Customer Focus' new website at http://www.customerfocusinc.com provides free customer loyalty research reports, case studies, customer service tools, product samples and brochures as well.

For a free phone or in-person consultation call Steve Fugate at (817) 303-5256 or email.

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