All campaign information, warranties and claim history are immediately at the fingertips of the Service Advisor, allowing for quicker and more thorough response to customer needs.
Clifton Park, New York (PRWEB) May 14, 2007
Auto/Mate Dealership Systems, ranked the highest for overall customer satisfaction in the last three NADA surveys, announced today it has received GM Auto-VIS (Automatic Vehicle Information System) certification for the company's AMPS (Automotive Management Productivity Suite) Service system. The Auto-VIS interface allows service personnel to enter a VIN in AMPS and view all vehicle information including open recalls from within AMPS.
Auto/Mate's GM dealers will save valuable time during the service write-up process by being able to execute a VIS inquiry in AMPS without having to access the Dealer World portal. Additional benefits include the ability to add labor operations directly from the retrieved vehicle inquiry. The information can be displayed and/or printed with one simple click.
"Adding Auto-VIS to our GM Certified Interface will allow our dealers to increase their level of customer satisfaction on the service lanes," said Mike Esposito, President & CEO of Auto/Mate. "All campaign information, warranties and claim history are immediately at the fingertips of the Service Advisor, allowing for quicker and more thorough response to customer needs."
Auto/Mate has completed the required pilot phase testing of the Auto-VIS interface and will begin deployment immediately to its GM dealers at no extra charge.
About Auto/Mate
Auto/Mate Dealership Systems was established 25 years ago with a simple goal: to provide an efficient and reasonably priced computer system to increase dealers' profitability. Designed by former auto dealer executives, AMPS (Automotive Management Productivity Suite) by Auto/Mate offers more than 20 fully integrated modules to suit any size dealership and to address every need, including Sales, F&I, Fixed Operations, Accounting, CRM, Fleet Sales and more. Auto/Mate's success has led to a continuous growth rate of more than 30% per year, with its system currently in use by more than 400 dealers. In three combined surveys conducted by NADA, Auto/Mate has ranked the highest in customer satisfaction over any other dealer system.
AMPS by Auto/Mate Dealership Systems is powerful, scalable and has a unique, graphical interface that makes it familiar and easy to use. AMPS is an open system and will run on most computer hardware that a dealer has in place. When compared to other systems on the market, AMPS offers the most value per dollar, allowing dealerships to operate more efficiently and profitably. For more information, please visit http://www.automate.com.
For additional information, contact:
Holly Forsberg
Carter-West Public Relations
Phone: 602-283-5458
Mobile: 602-680-8960
Mike Esposito, President & CEO
Auto/Mate Dealership Systems
Phone: 800-371-3970
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