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Closing the Gap Between IT Procurement and Service Management

The gap between IT asset procurement and service management is successfully bridged by the latest version of EnterpriseLM™, Eracent's IT asset lifecycle management solution. In addition to traditional IT asset lifecycle management functions, EnterpriseLM™ provides customers with automation for purchase order generation, order tracking, and vendor and quote management. Customers can now maximize the workflow for business management and service management through EnterpriseLM's versatile feature set that maximizes cooperation with existing systems.

Ottsville, PA (PRWEB) May 23, 2007 -- The coordination of IT asset procurement and service management is made easier with the availability of the latest version of EnterpriseLM™, Eracent's IT asset lifecycle management solution. Eracent Inc., a worldwide supplier of IT asset management solutions, unveiled the latest in automation methodologies for managing the lifecycle of IT assets.

In addition to traditional IT asset management functions, EnterpriseLM™ provides customers with automation for purchase order generation, order tracking, and vendor and quote management.

"Our customers need to be able to design their own workflow with a solution that has the flexibility to help them achieve business and service management goals at the same time", said Terry Divelbliss, Eracent's Director of Lifecycle Management Solutions. "The new purchasing-based processes and features remove one more roadblock and shows off the versatility of software asset management."

Utilizing the new version of EnterpriseLM, customers coordinate invoice and purchase order line items and monitor approvals. Tracking assets by vendor, owner and user for service management is all easily coordinated through EnterpriseLM's robust support for the asset's entire lifecycle, from the original purchase request to final disposal.

Since EnterpriseLM was introduced in 2004, Eracent has been at the forefront of providing fully integrated, easy to use IT asset lifecycle management solutions. Eracent continues to lead the industry, providing features and functionality in their solutions to meet the demands of the world's largest and most complex IT environments.

For more information about EnterpriseLM go to www.eracent.com.

About Eracent:
Eracent, Inc. is a global provider of IT asset management solutions for organizations who require accuracy and accountability for their asset inventory while maximizing their IT investment. Eracent offers a full suite of IT asset management solutions that solve tactical and strategic business goals with technology that is easy to use and designed for today's multi-platform complex environments. Eracent's ease of implementation includes compatibility with most popular enterprise software applications. To learn more about Eracent, visit www.eracent.com.

Contact: Peter Setaro, 609-452-8500

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Peter Setaro
Eracent, Inc.
(609) 452-8500
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