Sana Security and Yourtechonline.com Team to Eliminate Computer Users' Malware Woes
Malware removal and prevention has never been quicker or easier.
San Mateo, CA and Kelowna, BC (PRWEB) May 24, 2007 -- As consumers struggle with the accelerating prevalence of malware -- software that is harmful to computers and compromises privacy -- Sana Security, Inc., the leading behavioral security software company, and YourTechOnline.com Inc (YTO), provider of 24-hour online technical support, today announced they have teamed up to help everyday computer users eliminate their malware problems and prevent them from returning. YourTechOnline.com's highly trained technicians are now armed with the latest version of Sana's flagship Primary Response SafeConnect, which they can use to root out and eradicate malware on their customers' computers and offer one-, two- and three-year subscriptions for continuous protection from further infection.
YourTechOnline.com's unique service delivery model utilizes the power of the Internet, state-of-the-art screen-sharing software and a staff of friendly, highly trained technicians to provide on-demand, real-time computer servicing and repair, and can remotely install Primary Response SafeConnect right on a customer's computer anywhere in the world. Primary Response SafeConnect utilizes Sana's Active Malware Defense Technology v.2 (Active MDT) to instantly detect both known and unknown malicious software and remove all traces of it by identifying and analyzing a combination of behaviors that indicate malware has infected the system. Once removal is complete, Primary Response SafeConnect continues to work and persistently protect PCs with no further action required on behalf of the user. Both Sana Security and YourTechOnline.com have received PC Magazine Editors' Choice Awards for their offerings.
"Primary Response SafeConnect supplies the advanced technology and YTO's technicians supply the know-how needed to detect and safely clean up even the most complex and stealthy Trojans, rootkits and bots infecting their customers' machines. Yet once it is installed, it continues to provide effective protection with absolutely no technical skill required by the computer user," said Don Listwin, CEO for Sana Security. "After their machines have been made safe again, YTO's customers then have the option of purchasing a subscription to keep their computers malware-free for up to three years at a time."
Despite heroic attempts to fight the war against computer security threats, the bad guys are winning, especially as hackers learn ways to exploit the wait time between when vulnerabilities are detected, and when they are fixed (called zero-day attacks). As a result, the old signature-based malware systems are crumbling under the force of the sheer numbers marshaled by the enemy, according to the Yankee Group, and detection rates for the new malware variants are less than 70 percent. This is why although 99 percent of consumer computers today have anti-virus software installed, 60 percent of them still get infected annually.
"This partnership is a great value for customers because they get two PC Magazine Editors' Choice Award winners bundled together to fix their current malware problem and make them well protected from future attacks to their system," said Steve Wandler, CEO of YourTechOnline.com. "It's really all about making things as easy as possible for the customer, enabling them to save a lot of time and effort having YourTechOnline service the computer and install the Sana Security software at the same time."
Unlike traditional desktop security products, Primary Response SafeConnect shields the user from ordinary maintenance and administrative tasks while radically improving the security of their system, ensuring the maximum effectiveness in eliminating malware threats without the need to obtain signature updates, run full system scans or perform other tasks.
YourTechOnline.com's technicians use a surgical approach to each individual problem and can address all computer-related issues including pop ups, homepage hijackers, spyware, viruses, slow computers, email and networking problems. Customers initiate the online service session with a toll free phone call or through the YourTechOnline.com Web site, and YourTechOnline.com's Free Estimate service allows the user to explain their problem to a live technician, who then gives the user an estimate of how much time it will take to fix the problem.
About YourTechOnline.com
Founded in 2000 and headquartered in Kelowna, BC, Canada, YourTechOnline.com delivers excellence in online computer repair services. YTO bases its business on ensuring their customers receive value, quality and service at levels that exceed the industry standard. Service is available 24 hours a day, seven days a week. For more information about YTO, visit www.yourtechonline.com, or call +1 (877) 717-7111.
About Sana Security
Sana Security provides software that protects what others can't protect or see, providing immunity against threats, both known and unknown. Unlike reactive, legacy solutions that require updates, signatures and scanning, Sana's products offer enterprises, small businesses and consumers instant and constant protection against threats, increasingly complex attacks, data compromise and identity theft. Sana Security, together with its research organization Sana Labs, is headquartered in Silicon Valley, California with offices in global business and technology centers. For more information, visit www.sanasecurity.com or contact the company by phone at +1 (650) 292-7100.
Contact:
Lori Evans
Evans Public Relations
650-200-5891
lori @ evanspublicrelations.com
###
|