Atlanta, GA (PRWEB) May 25, 2007
Message Technologies, Inc.™ (MTI), an industry-leading provider of interactive voice response (IVR), speech recognition and call center solutions, has been selected by Vocada™, to provide IVR hosting and co-location services for the company's Veriphy™ solution for critical test result management (CTRM).
Veriphy is the only end-to-end enterprise solution for verified communication of critical and urgent patient findings. The company introduced its first CTRM solution, VoiceLink™, predecessor to Veriphy, in 2004.
"We are proud to assist Vocada in updating its leading application for CTRM," stated Darrell Knight, President of MTI. "The automation features ensure reporting consistency and timeliness within departments, across diagnostic departments, and across hospital systems -- all vital concerns for health care providers and patients."
To date, almost 150 hospitals nationwide have adopted the Veriphy solution. Using a patented, hosted system, Veriphy is a CTRM solution that simultaneously enhances patient safety and boosts physician productivity. It automates and verifies communication in a real-time, assured and trackable manner.
To report medical test results to a health care professional, a reporting clinician calls an assigned Veriphy phone number or uses the Veriphy Desktop application, speaks the results into a phone or computer microphone, and Veriphy literally does the rest. Once a hospital subscribes to the service and Vocada's technical team builds the Veriphy Communications Directory of healthcare professionals and clinicians, the system is ready for use on MTI's hosting platform. Veriphy's core application is a hosted solution provided by MTI that requires no investment in hardware or software. For more information, visit http://www.vocada.com.
"By working with MTI, we are ensuring that Veriphy is a complete, end-to-end CTRM solution," stated Peter White, CEO of Vocada. "The solution will now run on the best-of-breed, standard VoiceXML platform and have greater redundancy."
About Message Technologies, Inc.
Message Technologies, Inc. (MTI) enables companies to improve business performance with interactive voice response (IVR), speech recognition and call center solutions. AssuredVoice is MTI's hosted speech solution that helps retailers, catalogers and Internet merchants enhance customer experience, increase sales and reduce costs. Since 1982, more than 2,000 companies have counted on our applications and hosting services for predictable costs and low-risk deployment. For more information go to http://www.messagetech.com.
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