Take the mystery away from the chaotic flow of emails, phone calls, print-outs and folders -- and get the true picture of workload and performance of your team.
Rockville, MD (PRWEB) August 1, 2007
NIKALogic IT Solutions, Inc. announces the launch of its workload management solution, MyTeamMailbox.com. MyTeamMailbox.com is a secure, low-cost, web-based solution targeted to operational environments that rely heavily on e-mail to drive their daily activities and workload. MyTeamMailbox.com serves as a central repository of all operational data by offering an easy way to manage e-mails, faxes and files in a fully integrated and consistent manner. "Take the mystery away from the chaotic flow of emails, phone calls, print-outs and folders -- and get the true picture of workload and performance of your team."
MyTeamMailbox.com provides a simple, robust and configurable interface through which authorized users develop forms that will be used by team members to capture relevant information about individual tasks. Custom, tab-based forms can be easily created -- regardless of the type of tasks the team is handling (for example, trouble tickets, work orders, cases, orders, etc).
MyTeamMailbox.com offers live and historical drill-down capable reports that provide unprecedented visibility into team workload, giving management the means to effectively measure performance and productivity of individual team members. All reports are based on custom fields that are defined during the setup process, and are therefore relevant to the business needs of the team.
MyTeamMailbox.com features tools that increase the efficiency and productivity of individual team members. Features like filterable individual task lists, customizable calendar, integrated interfaces for recently uploaded and viewed files and individual performance reports are just some examples of the benefits of using MyTeamMailbox.com.
MyTeamMailbox.com is perfect for any team of users that is already using a common mailbox to receive and process requests. Simple auto-forwarding rules can be established so that all incoming emails are transferred to a dedicated MyTeamMailbox.com email address -- where they will be automatically processed and be made available online for users to view and respond to.
MyTeamMailbox.com also features custom alerts and escalations, giving a business the ability to set up and enforce their own response intervals for different suppliers and types of requests. An audit trail and version control are another benefits of MyTeamMailbox.com. In addition to audit trail for designated fields, MyTeamMailbox.com captures full versions of data forms and detailed update histories as they occur, providing a detailed audit trail and ensuring data integrity and data security.
MyTeamMailbox.com is available on a subscription basis. For more information and to sign up for a free 15-day trial visit MyTeamMailbox.com or call +1-877-731-TEAM (8326).
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