Fast-Growing Employment Plus, Inc. Increases Recruiter Productivity by 35 Percent with VCG's StaffSuite WorldLink

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StaffSuite and StaffSuite WorldLink streamlines applicant process, reducing effort and accelerating recruiting.

You might not look to a small college town in the Midwest to find one of the fastest-growing staffing firms in the U.S., but Bloomington, Indiana-based, Employment Plus, Inc., has experienced significant growth since its founding in 1993. Ranked as the 11th "Fastest-growing Private Staffing Companies" by Staffing Industry Analysts, Employment Plus has grown from its humble beginnings to 22 offices and 21 on site operations. The key to their tremendous growth?

Mike Ross, President of Employment Plus, attributes it to the company's corporate philosophy of hard work and offering the most diverse range of services possible. Many firms are dealing with the perception that due to the low unemployment rate, no candidates are available. Clients are asking staffing and recruiting firms, "What can you do for us?" At Employment Plus, which has six divisions, including staffing, training, outplacement and more, the answer is: Whatever you need.

That "can do" philosophy led to tremendous growth, and a challenge -- how to deliver a broad range of services as they grew while maintaining the quality of those services. The Employment Plus management team knew their previous staffing software system would not scale to meet the company's expansion and its clients' needs. Further, states Ross, "Our previous software was not user-friendly, which resulted in lower usage by staff and thus, its overall effectiveness."

After conducting a thorough evaluation, Employment Plus selected VCG's StaffSuite staffing software and the StaffSuite WorldLink Web portal module to help streamline its business operations. StaffSuite provided Employment Plus with much more robust and scalable functionality across the board, including the ability to track and report on activities within the system.

"StaffSuite gives us the operational tools we need to grow and meet the needs of our clients. With StaffSuite WorldLink, we have been able to greatly reduce the time and effort associated with candidate applications. As a result, we have seen a 35 percent increase in recruiter productivity due to StaffSuite WorldLink's online application process," said Ross.

Integration of its StaffSuite staffing and recruiting software to its Web site through VCG's StaffSuite WorldLink gives Employment Plus a Web portal that acts as a dynamic online job board. Employment Plus' staffing coordinators/recruiters can easily post jobs online in real-time, where applicants can then search and apply for them.

Additionally, Employment Plus' customers can now enter job orders online -- and the orders are instantly entered into the staffing software system for follow-up action. This "paperless" application and job order entry process saves time, effort and money while improving responsiveness and service delivery quality.
"Because of StaffSuite WorldLink, our recruiters are able to get more accomplished in a typical work day because they are not bogged down by time-consuming administrative tasks," said Ross.

With more time available to focus on customers and candidates in a positive and efficient work environment, Employment Plus is able to deliver award-winning service. Employment Plus recently was named by both the Kentucky and Indiana Chambers of Commerce as one of "The Best Places to Work." Additionally, Employment Plus was voted one of the "Top Ten Most Dependable Staffing Companies in the Midwest" by Goldmine Research.

That service dependability stems from a combination of factors, according to Ross:

"Our success depends on the effectiveness of our people and the software tools we use. For example, we have an interactive Web-based training program for all employees, who can access the program from wherever they are working, to help them become more knowledgeable in every part of their jobs."

As a result of their investments in their people and their tools, Employment Plus enjoys a client retention rate of 98.75 percent across all of its divisions. With numbers like that, it's clear that they will continue to succeed and grow.

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ASHLEY JONES
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