Gateway Ambulance Service Upgrades Mobile Management with SmartLocate

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St. Louis-based Gateway Ambulance upgrade mobile management technology with SmartLocate from Agilis Systems. SmartLocate operates using mobile phone technology, and integrates with the dispatcher's GPS tracking application. The software solution enables Gateway to identify ambulances with custom and color coded icons, pinpoint locations of all vehicles on a detailed web-based map, and review history of where resources have been for any period of time. Dispatchers are able to view exactly where every ambulance is located, and also know at what stage in a patient transport that ambulance is at any given time.

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St. Louis's oldest solely owned and operated ambulance provider Gateway Ambulance (http://www.gatewayambulance.com) has improved their ambulance tracking with software application SmartLocate from Agilis Systems (http://www.agilissystems.com).

Living by their mission, "Where Response and Quality Care Come Together," Gateway has upgraded their software applications to increase operational effectiveness while ensuring patients are transported as efficiently and safely as possible.

SmartLocate operates using mobile phone technology, and integrates with the dispatcher's GPS tracking application. The software solution enables Gateway to identify ambulances with custom and color coded icons, pinpoint locations of all vehicles on a detailed web-based map, and review history of where resources have been for any period of time. Dispatchers are able to view exactly where every ambulance is located, and also know at what stage in a patient transport that ambulance is at any given time. Gateway has 35 Sprint-Nextel phones connected to dispatch through this software application.

"Our biggest concern was being able to locate our ambulances and know which unit was the optimal choice for the next pick up based on both current location and status within a job," noted Dan Korshin, IT Manager, Gateway Ambulance. "Agilis was able to customize its software application to smoothly work within our framework of needs and existing dispatch program."

According to the American Ambulance Association, "many communities are served by high-performance emergency ambulance service providers with proven track records in simultaneously delivering clinical excellence, response-time reliability, economic efficiency and customer satisfaction." Use of SmartLocate with their existing mobile worker communication plan showcases Gateway Ambulance's ability to stay on top of trends while keeping patients at the forefront.

"The SmartLocate application was customized to enable Gateway's dispatchers to view location and status based on Gateway's business rules," explained Dan Huber, president, Agilis Systems. "This efficient dispatching is having a dramatic impact on their patient services and response times."

Agilis Systems offers webinars to learn more about SmartLocate and a vast array of mobile resource management software applications including SmartConnect with Electronic Forms, SmartNavigate, SmartIntegration, SmartDOT and more. Contact Agilis at 1-877-244-5479.

Gateway Ambulance is a highly respected single-source provider of private medical transportation services meeting the diverse needs of patients residing in the St. Louis Metropolitan area. Gateway Ambulance Service provides emergency and non-emergency ambulance service 24 hours a day, 7 days a week. Gateway Ambulance is the longest running solely owned and operated provider of mobile medical care in the Greater St. Louis market today, and has been locally owned and operated since it opened its doors in 1974. Visit http://www.gatewayambulance.com for further information.

Agilis Systems, Inc. is a St. Louis-based software company providing the industry leading enterprise class Mobile Resource Management (MRM) solution. By uniquely combining key technologies, the Agilis MRM solution elevates its customers to the highest level of mobile productivity and customer service while dramatically reducing operating costs. Visit http://www.agilissystems.com for further information.

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Suzanne Deatherage
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