When One Size Doesn't Fit All: HIN Audio Conference Discusses Avoiding Unintended Consequences of Healthcare Pay for Performance

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A September 6, 2007 roundtable audio conference from the Healthcare Intelligence Network will provide a forum for a discussion on circumventing PFP potholes on the road to improving patient care.

Manasquan, NJ, USA, August 14, 2007 -- Carefully crafting performance measure specifications and setting realistic goals for improvement can help healthcare organizations avoid some unintended consequences of pay for performance (PFP) initiatives - many of which can put patients at risk. A September 6, 2007 roundtable audio conference from the Healthcare Intelligence Network will provide a forum for a discussion on circumventing PFP potholes on the road to improving patient care.

In applying standardized quality measures to patients, well-intentioned providers don't always consider that some patients fall outside the bounds of standard medical practice. Public reporting of and pay-for-performance programs tied to clinical measures are in use at a growing number of healthcare organizations in an effort to increase provider accountability for healthcare quality. Increasingly, however, concerns have been raised about the potential for unintended consequences of performance measurement and reporting that might lead to patient harm.

NEWS FACTS:

  • An industry thought leader in hospital quality improvement initiatives will be the featured speaker at Ensuring the Benefits of Public Reporting and Pay-for-Performance Programs Outweigh the Unintended Consequences, a 45-minute live roundtable audio conference from the Healthcare Intelligence Network (HIN) on September 6, 2007 at 1:30 p.m. Eastern. For conference details, please visit http://www.hin.com/cgi-local/link/news/pl.cgi?consequencespr.
  • Featured Speaker: Dale Bratzler, D.O., M.P.H, medical director of the Hospital Interventions Quality Improvement Organization Support Center and the Hospital Quality of Care Measures Special Study at the Oklahoma Foundation for Medical Quality (OFMQ), will speak on the unintended consequences of PFP, then field questions from conference participants who bring to the "table" organizational concerns regarding PFP.
  • Conference Highlights: A presentation and follow-up dialogue on avoiding unintended consequences of performance measurement, which requires careful attention to the development of measure specifications and setting realistic goals for improvement.
  • Target Audience: CEOs, CFOs, chief medical officers, chief nursing officers, medical directors, quality improvement executives, performance improvement executives, disease management directors, managers and coordinators, health plan executives, care management nurses and strategic planning directors.
  • Audio Conference Formats: 45-minute live audio conference on September 6, 2007 includes a 25-minute Q&A; "On-Demand" rebroadcast available September 10, 2007; 45-minute recording on CD-ROM with printed transcript available September 24, 2007. For conference details, please visit http://www.hin.com/cgi-local/link/news/pl.cgi?consequencespr

QUOTES ATTRIBUTABLE TO MELANIE MATTHEWS, HIN EXECUTIVE VP AND COO:

"To achieve the desired goals of PFP, the healthcare industry needs to address the possible unintended consequences of applying standardized measures -- such as those that may occur when treating a patient with multiple morbidities. Just as some educators have been accused of teaching to standardized tests, healthcare organizations must realize that for certain patients, standardized measures aren't necessarily the best medicine."

Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network - HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, or visit http://www.hin.com.

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Patricia Donovan
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