Downers Grove, IL (PRWEB) August 15, 2007
Sentinel Technologies has done it again. For the fouth straight year, the Downers Grove-based technology solutions provider has achieved the highest distinction a partner can obtain within the Cisco channel partner program: Customer Satisfaction Excellence.
"It's always nice to know that hard work pays off," said Dennis Hoelzer, President and CEO of Sentinel. "We expect positive results in every facet of our business; from strategy to implementation. We take great pride in integrating Cisco technologies and providing the kind of top-tier solutions our customers have grown to expect from Sentinel, and to be recognized for our efforts is extremely rewarding."
Cisco's Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool (http://www.cisco.com/go/pal). Each quarter, Cisco acknowledges Certified Partners that have the highest customer satisfaction distinction within each geographic region. A star is placed next to those partners that have received this distinction. Customers, Cisco personnel and partners are then able to identify those partners as having achieved outstanding customer satisfaction as part of Cisco's worldwide assessment process.
"Stars are always nice, we love to see stars next to our company name," say Brian Osborne, EVP of Sales & Marketing for Sentinel, "but what this distinction really exemplifies is the essence of our business; consistently meeting the highest level of productivity and customer sastisfaction that not only our customers expect from us, but we expect from ourselves. That said, we're extremely proud and appreciative of the fact that that Cisco continues to acknowledge and reward us for our on-going hard work and dedication to serving our customers."
For more information on Cisco Channel Customer Satisfaction Excellence, please visit: http://www.cisco.com/go/pal