Voxeo's new Prophecy Fusion solutions bring a major reduction in IVR deployment cost and complexity. With Fusion, Voxeo customers can now enjoy the benefits of both customer-premise and network-hosted telephony.
New York, NY (PRWEB) August 21, 2007
Today at the SpeechTEK 2007 conference, Voxeo Corporation announced the immediate availability of Prophecy Fusion, a new technology that enables customers to deploy customer-premise, mission-critical automated IVR, speech and VoIP applications without the expense and difficulty of deploying their own redundant servers and telephony infrastructure.
Prophecy Fusion delivers automatic and seamless call failover and overflow between customer-premise Prophecy installations and Voxeo's Evolution hosting services.
For example, if a Prophecy Fusion customer installs 100 ports, or phone lines, of Prophecy on their premises, the 101st concurrent call to that Prophecy installation can automatically overflow and route to Voxeo's hosted Prophecy ports. Voxeo hosts over 45,000 pre-deployed ports of its Prophecy platform today, providing ample capacity for customer-premise overflow calls.
In addition, if a Voxeo customer's premise Prophecy installation is for any reason unavailable, all calls will also automatically failover and route to Voxeo's hosted ports.
"Since 1999 Voxeo has worked to make telephony application creation and delivery easy," said Jonathan Taylor, President and CEO of Voxeo. "Voxeo's new Prophecy Fusion solutions bring a major reduction in IVR deployment cost and complexity. With Fusion, Voxeo customers can now enjoy the benefits of both customer-premise and network-hosted telephony."
Most of Voxeo's products and services, including Prophecy's automatic failover and overflow abilities, are covered by U.S. patent # 6,922,411, issued to Voxeo in July of 2005. Voxeo filed additional patents and claims related to integrated premise and hosted telephony technology in 2006 and 2007.
Prophecy Fusion technology is built into Voxeo's recently announced Prophecy 8 Voice Platform. Please visit http://www.voxeo.com/prophecy to download Prophecy 8 for free, and to try Prophecy Fusion and the rest of Voxeo's industry leading CCXML, VoiceXML and SIP products and services.
Voxeo Corporation makes telephony applications as easy to deploy as web applications. Voxeo offers hosted VoIP and IVR services, premise VoIP and IVR systems, and maintains one of the most active voice application customer and developer portals in the world. With over $40 million invested in IP and XML technologies and infrastructure, Voxeo serves customers ranging from small startups to the Fortune 500 who value speed and simplicity where complexity once reigned. For more information visit http://www.voxeo.com or call +1 (407) 418-1800 in the US or +44 (0) 20 7887 6085 in the UK and Europe.
Megan Dyer Maxwell