2006 Global Voice/Unified Messaging Manufacturer Revenues Surpass $910M

Share Article

According to just-released "InfoTrack for Converged Applications" reports detailing 2006 global and North American messaging sales and market shares, the markets for voice and unified-messaging mailboxes grew 18% and 17%, respectively, last year, with mailbox shipments totaling 14.6 million and 22.9 million, respectively.

According to just-released "InfoTrack for Converged Applications" reports detailing 2006 global and North American messaging sales and market shares, the markets for voice and unified-messaging mailboxes grew 18% and 17%, respectively, last year, with mailbox shipments totaling 14.6 million and 22.9 million, respectively.

In addition, total 2006 North American messaging revenues were estimated by The Telecom Intelligence Group to be $571.5 million, with the vast majority of systems sold in the United States. The top five vendors in North America were Nortel, Avaya, Cisco, Active Voice and Toshiba.

A portion of this growth was due to a successful one-time promotion by Nortel to migrate its customers to its CallPilot system. Moving forward, global voice-messaging/unified-messaging revenue is expected to grow from $910.8 million (2006) to nearly $1.4 billion (2011), with North America dropping in share from 63% to 58%.

"Our primary research indicates that IT and telecom managers are planning to increase their take rate on unified messaging substantially in the next few years, based on business needs," says Ken Dolsky, director of professional services/InfoTrack for Converged Applications and author of the report. "Manufacturers also are driving up the ratio of unified-messaging to voice-messaging mailboxes as they continue to bundle unified messaging into their platforms, sometimes without any additional charge over voice messaging."

Other findings in the "InfoTrack for Converged Applications - Full-Year 2006 Messaging North America" report include:

  •     Nortel led all vendors in 2006 with shipments of more than 4.8 million mailboxes in North America and more than 5.8 million globally.
  •     Avaya led all vendors in North America and globally with revenues of $151 million and $206 million, respectively.
  •     Cisco showed the greatest growth, 52% globally.
  •     The percentage of global revenue from voice mail vs. unified messaging will change from 82% in 2006 to 38% in 2011.

For more information on this report, please visit http://www.telecomweb.com/icaccreport207
or contact Craig Born at cborn(at)telecomweb.com or at 973/602-0123.

About TelecomWeb
TelecomWeb encompasses global market-intelligence InfoTrack reports; daily e-letter TelecomWeb news break; TelecomWeb wireless, TelecomWeb broadband and TelecomWeb policy content packages; tariff consultancy Tarifica; and the Web-based business-telephony-product database TelecomTactics. To learn more about TelecomWeb, please visit http://www.TelecomWeb.com.

Contact:
Sharon Valencik, research and marketing director, telecom(at)telecomweb.com, 800/610-3109

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Sharon Valencik
Visit website