Now that we have the technology, we can take that step and provide the increased efficiency and quality of service our clients deserve.
North Highlands, CA (PRWEB) September 11, 2007
As part of the firm's ongoing efforts to further improve the service it provides for clients, Roni Deutch, A Professional Tax Corporation has consolidated two key departments and has unveiled plans for an exciting new phone system designed to increase the firm's overall effectiveness.
After carefully reviewing months of client feedback, Roni Deutch, A Professional Tax Corporation has successfully merged the firm's client service and legal departments. They formed a new client service driven legal department designed to provide helpful and effective customer service to all of the law firm's clients. Former members of both departments have been cross-trained so they will be able to provide superior service to every individual client.
"We are very excited to be taking this huge step to better assist our clients with their legal troubles," claims owner, Roni Deutch. "Facing IRS debt collectors can be a scary thing for any one to endure. Fortunately, the clients my firm represents will now have access to a more effective legal team with years of experience in helping people resolve their tax liabilities."
In the coming months, the firm will also launch a new state-of-the-art phone system designed to further improve client service. The new system will direct inbound calls from clients to the specific member of the legal team dedicated to their case. Thereafter, clients will have one dedicated legal team member to serve as their point of contact with the law firm. The team member will follow the client's case from initial retention of the law firm all of the way to the resolution of the client's IRS back tax liability.
"Our innovative phone system will make it easier for client's to directly reach their dedicated representatives," notes the firm's managing attorney, Shawn Ervin. "The new phone system is an industry first and as the nation's largest tax resolution law firm, we are proud to be setting the standard for others to follow."
"Each of my firm's clients already had a dedicated tax attorney working hard and focused on resolving their IRS back tax liabilities. The next logical step is having a dedicated member of the legal team as their point-of-contact," states Ms. Deutch. "Now that we have the technology, we can take that step and provide the increased efficiency and quality of service our clients deserve."
Millions of people recognize tax attorney Roni Deutch as television's "Tax Lady." She has been reaching out to taxpayers in need of help with back tax debts nationwide for over sixteen years. As an industry leader, she has helped thousands of families by fighting the IRS on their behalf.
About Roni Deutch, A Professional Tax Corporation
Roni Deutch, A Professional Tax Corporation is a nationally recognized law firm that has been helping clients find solutions to their back tax liabilities for over sixteen years. To find out more about the law firm or its services, visit their website at RoniDeutch.com or call 1-888-TAX-LADY. To learn more about tax attorney Roni Deutch, please visit Roni's Blog, YouTube Channel, or official MySpace profile.
Roni Deutch, A Professional Tax Corporation
877-232-8477 Ext. 1914
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