Eracent Doubles IT Standards Support Department Team

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With the rising interest in IT best practices and standards, Eracent has doubled its IT Standards Support Department to better advise customers and to partiicipate in standards dissemination.

The industry's rising interest in IT best practices and standards has propelled Eracent to double its IT Standards Support Department team to better support this market. Eracent's extensive involvement in the development of industry knowledge and standards has been driven by customer demands and feedback.

"We are often asked to advise our customers how make the best use of Eracent's extensive line of solutions," said Walt Szablowski, CEO, Eracent. "The best answer is the efficient and prompt implementation of industry best practices."

The best practices and regulations market is complex and broad. The most commonly known are:

  •     ITIL v3
  •     COBIT 4.1
  •     IAITAM Best Practices Library (IBPL)
  •     SOX (Sarbanes-Oxley)
  •     ISO standards (ISO/IEC 19770-1, ISO/IEC 20000-1, ISO/IEC 20000-2)

Eracent extensively supports every market element. "Doubling our IT Standards Support Department is not the end of our development," said Krzysztof (Chris) Baczkiewicz, IT Standards Support Department Manager. "As the best practices and standards community grows, Eracent will continue to develop solutions and support services to meet its needs."

About Eracent

Eracent, Inc. is a global provider of IT asset management solutions for organizations who require accuracy and accountability for their asset inventory while maximizing their IT investment. Eracent offers a full suite of IT Asset Management, Configuration Management Database (CMDB), Software Asset Management, Software License Management, Software Compliance, IT Compliance, IT Lifecycle Management solutions that solve tactical and strategic business goals with easy to implement technology. Designed for today's multi-platform complex environments, Eracent's ease of implementation includes compatibility with most popular enterprise software applications and has been used to enhance the value of such widely used solutions as Microsoft® SMS™.

The IT Standards Support Department is responsible for raising awareness of industry best practices and regulations ITIL v3, COBIT 4.1, IAITAM Best Practices Library, SOX (Sarbanes- Oxley) and ISO standards (ISO/IEC 19770-1, ISO/IEC 20000-1, ISO/IEC 20000-2). To learn more about Eracent, visit

Peter Setaro, 609-452-8500 or


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