We understand that the valets are usually the first person and last person the hotel guests encounter, and we place great importance on those impressions. LAZ Parking represents an exceptionally well-trained, hard-working team of parking professionals, who are dedicated to being the best in our industry. Superior customer service is how we’ve grown within this business
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Chicago, IL (PRWEB) September 26, 2007
LAZ Parking (http://www.lazparking.com) is pleased to announce that it has been awarded the contract to manage the valet parking services for Hyatt Regency Chicago, located at 151 E. Wacker Drive. Hyatt Regency Chicago is recognized among the area hotels for its excellence in hospitality, outstanding amenities and proximity to countless downtown attractions. It is also the largest hotel in the city of Chicago and largest Hyatt in the world.
Over 900 drivers utilize Hyatt Regency Chicago’s valet services daily. In 2007, the hotel hosted more than 1,600 meetings, conventions and social functions, welcoming thousands of Chicago-area residents and out-of-town travelers.
“Our primary goal is to provide our guests with the best possible experience when it comes to hospitality. We selected LAZ Parking because its goals align with ours,” said Patrick Donelly, general manager, Hyatt Regency Chicago. “We are impressed with LAZ Parking’s experience and in-depth understanding of all aspects relating to valet services. They place incredible value on ease, convenience and superior service, and that is what we offer to our customers as well.”
Together with Alan Lazowski, CEO of Laz Parking, Tony DiPaolo, Regional Vice President for the Midwest region for LAZ, said he is proud to be associated with such a venerable hotel as Hyatt Regency Chicago, known as one the busiest and most vibrant lodging and meeting centers in Chicago.
“We understand that the valets are usually the first person and last person the hotel guests encounter, and we place great importance on those impressions. LAZ Parking represents an exceptionally well-trained, hard-working team of parking professionals, who are dedicated to being the best in our industry. Superior customer service is how we’ve grown within this business,” said DiPaolo.
LAZ Parking also manages four major parking garages in the City of Chicago, providing more than 9,100 spaces throughout 4 million square feet of underground space. The extensive, clean, well-lit and efficiently run spaces are located at the Millennium Park Garage at 5 S. Columbus Drive; the Grant Park North Garage at 25 N. Michigan Ave., the Grant Park South Garage at 325 S. Michigan Ave. and the East Monroe Street Garage at 5 S. Columbus Drive. The deal comes at a time when LAZ Parking is exploring a number of avenues for serving the downtown business and cultural communities. LAZ Parking caters to patrons of the Art Institute of Chicago, Harris Theater in Millennium Park, the Chicago Symphony Orchestra and the entire Theater District downtown by offering the best, most affordable parking option for exhibits and performances, as well as Chicago Bears fans by providing shuttle buses to and from the stadium.
LAZ Parking is a full-service parking development and management firm. In addition to valet services and parking garage/facility management services, the company can offer market-aggressive lease arrangements to their clients; co-purchase/co-own downtown sites to underscore parking as a financial asset and have additional equity sources; and organize and handle all aspects of special event parking, such as coordinating shuttle service to off-site events, procurement for facilities, and staffing.
For more information about LAZ Parking, please visit http://www.lazparking.com or http://www.grantparkparking.com , or call 312-616-0600. For more information about Hyatt Regency Chicago, please visit http://www.chicagohyatt.com or call 312-565-1234.
ABOUT LAZ PARKING
Formed in 1981 with a single valet location in Hartford, Conn., LAZ Parking has developed into one of the largest national parking companies in the United States, operating more than 350 parking facilities in 14 states and 37 cities, managing in excess of 300,000 parking spaces, 2,000 people and $130 million in parking receipts. Recently, LAZ Parking partnered with Morgan Stanley to become the operating partner of the largest underground parking operation in the United States with the Chicago Downtown Parking System, encompassing 9,178 parking spaces at Millennium and Grant Parks.
ABOUT HYATT REGENCY CHICAGO
Hyatt Regency Chicago, the largest hotel in the city and largest Hyatt in the world, is located in the heart of downtown at 151 E Wacker Dr. The exciting hotel borders the Magnificent Mile and is just steps away from Chicago’s premier business and theatre districts, acclaimed shopping and famous attractions. The ideal location allows guests to take advantage of everything Chicago has to offer. 2,019 guest rooms feature all the comforts of home, including plasma televisions, iHome alarm clocks, wireless Internet access and numerous residential touches. Hyatt Regency Chicago also features seven restaurants and lounges. From a 24-hour coffee shop and the acclaimed BIG Bar to the top-rated Stetson’s Chop House and an Irish pub, the hotel offers a variety of entertainment and something to suit all tastes. For more information, visit http://www.chicagohyatt.com.
Joanna Mineau, Treacy Marketing Group
Phone: 312-482-8900 Ext. 3048
Email: jmineau @ treacymarketing.com
Gretchen Spear, Hyatt Regency Chicago
Email: Gspear @ hyatt.com
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