Active And Able to Improve Customer Service in Its New Northbrook Facility

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Active And Able, a provider of aids to daily living, assistive devices and other innovative and unique solutions for those with vision, hearing, mobility or hand difficulties, has moved to Northbrook, Illinois. Their new facility will allow them to simultaneously expand their staff and product line and provide improved customer service.

Northbrook, Illinois (PRWEB) September 28, 2007

To accommodate growth and provide better customer service Active And Able, Inc. has moved from the office space it shared with a Buffalo Grove (IL) candy maker into a larger office space in Northbrook, Illinois. A company spokesman reports that the larger office space will allow Active And Able to expand its staff for short term needs such as the coming Christmas rush and will, in the longer term, allow for growth of its permanent staff as well. The added warehouse space will allow Active And Able to stock larger quantities of the items already offered resulting in fewer stock-outs and, therefore, better service. The new space will also allow the company to expand on the more than 300 aids to daily living already offered on its website and in its catalog.

Background

Active And Able, Inc. offers a wide variety of independent living aids and assistive devices, also known as aids to daily living, to the growing number of those who contend with minor disabilities. These disabilities include low vision, decreased hearing, arthritis and lack of mobility. Active And Able has gathered products for all these areas into its website and catalog because many of its customers find themselves needing help multiple areas. While most of the company's customer's are senior citizens a significant portion of their customers are members of the "sandwich generation" who are responsible for the care of parents who wish to "age in place" and who are looking for products that can help.

In addition to its hearing, vision, dexterity and mobility aids Active And Able offers a selection of memory aids focusing primarily on medication timers and dosage control. The company also carries a number of what it calls "General Well Being" products such as light therapy lamps to treat Seasonal Affective Disorder (SAD) and Hot Flash Fix for those who suffer from hot flashes.

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Michael Katz
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