At Shoebuy the customer is our number one priority, and it is our commitment to providing a satisfying consumer experience that guides all of our daily decision-making
Boston, MA (PRWEB) October 12, 2007
Shoebuy.com, one of the largest retailers on the Internet focused on all categories of footwear and related apparel, recently added two new industry awards for best practices to its impressive growing inventory. Commission Junction, a global provider of affiliate marketing solutions, honored Shoebuy.com with a 2007 Horizon Award for outstanding contributions and enthusiastic commitment to pay-for-performance marketing. For the fifth consecutive year, Shopzilla, a leading shopping search site, has recognized Shoebuy.com for its relentless dedication to customer service and satisfaction.
"At Shoebuy the customer is our number one priority, and it is our commitment to providing a satisfying consumer experience that guides all of our daily decision-making," said Scott Savitz, founder and CEO of Shoebuy.com. "We are very proud to be recognized among our peers as one of the premier organizations driving greater trust in the e-commerce space. It is a testament to the high level of service our employees provide, as well as our ongoing commitment to deliver tangible solutions that positively impact the online customer experience."
Customer Satisfaction Drives Shoebuy.com
As a five-time recipient of Shopzilla's BizRate Research Circle of Excellence Platinum award, Shoebuy.com has been recognized as an online retailer that consistently demonstrates superior customer satisfaction. To qualify for the award, Shoebuy.com participated in the BizRate Research Customer Certified Merchant Program, allowing online consumers to complete surveys at the point-of-sale and after product delivery in order to accurately measure the online shopping experience and the company's post-transaction fulfillment performance.
With overall survey volume in the top five percent among all companies, Shoebuy.com was presented the Circle of Excellence based on above average performance on seven key satisfaction metrics, including overall satisfaction, product selection, ease of product location, repurchase intent, expectations met, on-time delivery and customer support.
Shoebuy.com Demonstrates Excellence in Marketing
Shoebuy.com also garnered the Horizon Award for People at this year's Commission Junction University 2007 conference. The Horizon Award for People celebrates outstanding contributions and commitment to pay-for-performance marketing, and winners were selected from an esteemed global network of advertisers and publishers. Shoebuy.com was recognized this year for its proven ability in an ever-growing and changing marketplace to connect companies and products with consumer audiences through superior search functionality and controls.
Shoebuy.com is one of the largest retailers on the Internet focused on all categories of footwear and related apparel. Shoebuy.com has partnerships with more than 400 manufacturers and represents over 500,000 products from top brands including adidas, Aerosoles, Allen-Edmonds, Bostonian, Brooks, Clarks England, Dockers, Donald J Pliner, Dr. Martens, Easy Spirit, Fila, Florsheim, Franco Sarto, Hush Puppies, Johnston & Murphy, K-Swiss, Keds, Mephisto, Merrell, Mezlan, New Balance, Reebok, Rockport, Sebago, Skechers, Sperry Top-Sider, Stride Rite, Timberland, Tommy Hilfiger, and many more. Shoebuy.com also operates Bagsbuy.com, which represents all categories of bags including handbags, backpacks, luggage, baby gear, briefcases and laptop bags. Shoebuy.com is an operating business of IAC.