Cooperative Leadership for Software Asset Management Standardization

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ISO 19770 standards are forging industry cooperation for Software Asset Management. Eracent, a global provider of IT asset management solutions, participated in discussions with Investors in Software (IiS) and the International Association of IT Asset Managers, Inc. (IAITAM) to discuss ISO standards and best practices for Software Asset Management.

Spreading the word on Software Asset Management and ISO 19770 standards is forging industry cooperation spanning continents and roles. Eracent, a global provider of IT asset management solutions, participated in discussions with Investors in Software (IiS) and the International Association of IT Asset Managers, Inc. (IAITAM). Both IiS and IAITAM focus on increasing the effectiveness and professionalism of Software Asset Management.

Since inception, IiS ( has been closely aligned with ITIL, the IT Infrastructure Library. A recently published self-assessment tool for ISO/IEC 19770-1 is helping organizations develop the practical steps necessary to comply with the standard. "The standards development projects to date have had extensive involvement from many different providers of services and solutions, as well as practitioners of Software Asset Management," stated David Bicket of IiS. "This project has been a great opportunity to work with leaders in this industry and to make a difference regarding how organizations manage their software."

IAITAM ( has focused on developing and delivering certification training and best practice guidance for Software Asset Management, Hardware Asset Management and the management of these activities, termed IT Asset Management by the organization. "Our large member base of practitioners and providers have been quite vocal in demanding practical best practices that help them balance the goals of compliance, ROI and service management," stated Barbara Rembiesa, President of IAITAM. "The opportunity to discuss business practices, frameworks and standards can only help our members receive the executive commitment they need to achieve those goals."

As a sponsor of the collaboration, Krzysztof (Chris) Baczkiewicz, Eracent's IT Standards Support Manager explained, "I am impressed with the recognition of software asset management business practice that both organizations have generated. All of our efforts are strengthened through cooperative sharing of knowledge."

About Eracent:
Eracent, Inc. is a global provider of IT asset management solutions for organizations who require accuracy and accountability for their asset inventory while maximizing their IT investment. Eracent offers a full suite of IT Asset Management, Configuration Management Database (CMDB), Software Asset Management, Software License Management, Software Compliance, IT Compliance, IT Lifecycle Management solutions that solve tactical and strategic business goals with easy to implement technology. Designed for today's multi-platform complex environments, Eracent's ease of implementation includes compatibility with most popular enterprise software applications and has been used to enhance the value of such widely used solutions as Microsoft® SMS™.

IT Standards Support Department is responsible for raising awareness of industry best practices and regulations such as ITIL v3, COBIT 4.1, IAITAM Best Practices Library, SOX (Sarbanes Oxley) and ISO standards (ISO/IEC 19770-1, ISO/IEC 20000-1, ISO/IEC 20000-2). To learn more about Eracent, visit

Jenny Schuchert


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