First Consulting Group Partners with AVOLENT to Provide Self-Service Electronic Billing and Settlement Solutions for the Healthcare Industry

Share Article

SaaS Application Solution from First Consulting Group and AVOLENT Meets Customer Demand for Paperless Billing, Settlement, and Payment

AVOLENT, a leading provider of Self-Service Electronic Billing and Settlement software, and First Consulting Group (FCG), a leading provider of technology and consulting services for the healthcare industry, have established a partnership to deliver electronic billing and settlement for healthcare payers through First Portfolio, FCG's a-la-carte software implementation and selection service offering.

The healthcare payer market rules are being reset. Previously, regional payers could not effectively compete with large national payers because they are unable to invest in their own IT staff and operations, like larger payers. Due to a new strategic partnership between FCG and AVOLENT this is no longer the case. This partnership through FirstPortfolio creates a SaaS (Software as a Service) offering that automates the customer connection between the payer and the insured by creating a paperless billing, settlement, and payment relationship. Benefits include: dramatically decreased costs through the paperless offering, a great reduction of errors through real-time verification of the billing and payment transaction per individual covered life, and that correct payment, either partial or full, is applied to the right covered individual. Until now this ability was not available to smaller payers due to the excessive investment required in both dollars and IT capability.

By offering this solution via a web platform healthcare payers are assured of a knowledgeable team for implementation, a short time-to-market, and the lowest possible costs for an electronic billing solution that results in true competitive advantage. In addition, this paperless solution allows both the payer and the customer to do their part in preserving the environment and decreasing the environmental effects surrounding paper waste.

"Customer demand for electronic billing and settlement is increasing significantly and FCG is excited to partner with a best-of-breed partner, AVOLENT, in order to meet customer needs, " said Scot McConkey, President and General Manager of FCG's Health Plan Business Unit. "AVOLENT's proven success and expertise in the healthcare field made it an easy and mutually beneficial choice for us to partner. FirstPortfolio's inventive model, coupled with our ability to now offer a "green solution" helps strengthen all businesses involved, as well as the environment."

"The partnership between AVOLENT and FCG solidifies our leadership position to offer healthcare organizations an ebilling solution that streamlines both cost and time to launch electronic billing and settlement for healthcare organizations," stated Mike Seashols, CEO and Chairman of AVOLENT. "This unique partnership allows both organizations to leverage our industry knowledge to improve internal and customer adoption of electronic billing to create a paperless billing and payment environment--which translates into preserving more of our natural resources."

AVOLENT is a leading provider of best-of-breed electronic billing and settlement software. The AVOLENT suite of applications transforms an organization's paper-based and manually intensive billing process into a self-service web environment that build customer loyalty by increasing customer satisfaction, improving operational efficiencies, and saving our natural resources. Healthcare leaders like PacifiCare, Highmark, BlueCross / BlueShield, Quest Diagnostics, Health Partners and many others use AVOLENT as their electronic billing and settlement engine to process over one billion dollars of invoices per week on the web and save over one million trees every year. AVOLENT is headquartered in San Francisco, CA. For additional information about AVOLENT, visit

About First Consulting Group
FCG is a leading provider of outsourcing, consulting, systems implementation and integration services and proprietary software products for healthcare, pharmaceutical, and other life sciences organizations throughout North America, Europe and Asia. Through combinations of onsite, offsite and offshore outsourced services, FCG provides low-cost, high-quality offerings to improve its clients' performance. The firm's consulting and integration services and proprietary software products increase clients' operations effectiveness with and through information technology, resulting in reduced costs, improved customer service, enhanced quality of patient care, and more rapid introduction of new pharmaceutical compounds. For more information about FCG, visit or call 800-345-0957.


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Colleen Grisley
Email >

Visit website