We take customer service very seriously
Miami Beach, FL (PRWEB) October 17, 2007
Fizber.com, a for-sale-by-owner (FSBO) website, will now offer 24/7 support to its customers free of charge. By simply dialing a toll-free number, home sellers and buyers will have access to real estate specialists who can answer a variety of FSBO related questions any time of day.
Fizber.com recognized home owners and buyers alike at times have questions that arise outside the typical 8-5 business hours. "We take customer service very seriously," said Julia Foster, Fizber.com PR manager. "Questions and critical issues don't always surface during regular business hours. That's why we provide customer service over the web and through our toll-free number 24/7. We are here to help. If at any time there are any problems with your accounts, simply give us a call or open a support ticket and a customer support representative will get back to you shortly."
Most homeowners work full-time and can only devote evenings and weekends to marketing their homes. As a result, all questions arise outside normal business hours and the last thing the client wants to hear is the answering machine. Here's why 24/7 phone support is very important for homeowners trying to sell by owner. Customers are happy when they are able to find immediate answers to their questions, tips on how to optimize their property photos, and information about how to use their ad as a more effective marketing tool.
"If you have any questions, help is just a phone call away. Fizber is providing excellent customer service," said Liz B., Fizber's new customer. "I was pleased to discover how attentive they are to their clients. I was having trouble uploading photos and needed help immediately. In 5 minutes time my problem was resolved and the ad appeared online."
Selling a house by owner is much easier if you have the right information. A dedicated, round-the-clock helpline is on standby to answer any question you may have, 24/7.
Fizber.com currently lists nearly 500,000 homes for sale by owner throughout the U.S. As a FSBO website, Fizber.com offers cutting-edge Web 2.0 services that ensure more efficient and effective home listings for their clients. Through the innovative use of technology and effective advertising Fizber.com provides incredible exposure to home sellers. To learn more, visit Fizber.com at http://www.fizber.com and check a blog for homebuyers and sellers.