Value-Based Competition: How the Best Providers Are Redefining Healthcare Competition

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Industry experts help hospitals create lasting and valuable market differentiators.

John D'Alesandro, Healthcare Practice leader for USC Consulting Group, and Chris Sullivan, national director, Industry Solutions, for Microsoft's U.S.Health and Life Sciences Group, will be the closing keynoters at The World Congress Leadership Summit in Chicago, October 26.

Titled "Value-Based Competition: How the Best Providers are Redefining Healthcare Competition," the presentation will focus on operational excellence and its impact on the healthcare market.

tAccording to Mr. D'Alesandro, "The hospital executives we meet regularly are all faced with overcrowding, chronic staff shortages, reimbursement problems, frustrated physicians, and even more frustrated patients and families. When we help our clients resolve these issues, they not only improve hospital performance, but they create a lasting and valuable market differentiator which redefines their place in an increasingly competitive environment."

tThis year's summit, themed "Driving Process and Performance Excellence," centers on applying Six Sigma, Lean, and Baldridge methodologies to healthcare. Representatives from hospitals, health systems, medical and specialty group practices, and health insurers will be on hand to discuss innovations in continuous quality improvement and best practices. Members of the nation's leading healthcare organizations will participate in thought provoking discussions on strategies for streamlining business processes, increasing operational efficiency, and improving quality and cost performance.

About John D'Alesandro: Mr. D'Alesandro is the healthcare practice leader for Tampa-based USC Consulting Group and is the architect of the firm's Proactive Healthcare Logistics (PHLoTM) Management System. During his 20-year career, he has successfully designed and managed improvement programs in all aspects of hospital operations, including emergency department, bed control, operating room, critical care, nursing, case management/utilization review, discharge planning, revenue cycle management, coding, payer processes, laboratory/radiology, and ancillary support services.

Client hospitals and health systems have included Children's Hospital of Philadelphia; HCA; Cleveland Clinic; Baptist (South Carolina, Alabama); Methodist (Texas); Catholic Health; and Vanguard. Mr. D'Alesandro also has completed a number of supply chain and strategy projects for such clients as GM, Ford Motor, Pepsi/Lipton, Domino's Pizza, Rubbermaid, Proctor & Gamble, AT&T, and Heinz USA.

About USC Consulting Group (USCCG): USCCG is an independent operations management consulting firm with nearly 40 years' experience in the area of business performance improvement. It combines extensive subject matter expertise, gained in the course of successfully completing over 1,300 engagements, with enabling technology to drive and sustain superior results. The firm offers an array of services that include Six Sigma, Lean transformation, supply chain optimization, process improvement, project management, value stream mapping, training and facilitation, blended learning solutions, modeling and simulation, and world class maintenance management and reliability services. USCCG is a Microsoft Managed partner headquartered in Tampa, FL. It also has offices in Chicago, Montreal, and Toronto. For more information, visit http://www.usccg.com.

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