Blacksburg, VA (PRWEB) October 20, 2007
Internet Databases, a leading furniture industry web development company, announced that Somerton Home Furnishings has implemented Internet Databases' FurnishWEB sales support, order management, and customer service solution. With FurnishWEB, Somerton will improve order fulfillment, empower their sales representatives, and increase customer satisfaction.
"It was an easy decision to provide our sales representatives with online product and inventory data," says operations manager Rita Ho. "Having this knowledge along with order and invoice reporting only helps us better serve our customers."
With FurnishWEB, Somerton will also take orders via the web. This will allow the manufacturer to take domestic and container orders 24 hours per day. "FurnsihWEB's OrderPad is a simple and convenient way to speed up the order entry process and reduce keying errors," says Rita Ho.
"We are excited to partner with a strong company like Somerton Home Furnishings and we look forward to helping the company continue their success," says Barry Welch, President of Internet Databases
About Somerton Home Furnishings:
Somerton Home Furnishings of Corona, California is a case goods importer and the U.S. marketing arm of Chinese manufacturer Kingstone Furniture. Somerton sells bedroom, dining room and entertainment furniture at medium prices.
About Internet Databases:
Internet Databases of Blacksburg, Virginia is a custom web development company that has been serving the furniture industry since 1999. The internet software provider develops custom solutions that enhance customer relationships through business-to-business transactions, sales force automation, online catalogs, and online order processing. FurnishWEB is an order management extranet targeted at domestic furniture manufacturers and importers. The subscription-based application has features that include online order entry and status; product information and inventory status; photo library and sales and management reporting.
For more information visit http://www.furnishweb.com.