Alpharetta, GA (PRWEB) October 26, 2007
RedBeam, Inc., a leading provider of barcode data collection software, has launched a brand new customer-focused, interactive website this month. The site http://www.redbeam.com is designed in direct response to customer feedback.
RedBeam Channel Manager Stephen Bissonnette says, "Our focus has always been to make it as easy as possible for people to do business with RedBeam. We take customer service very seriously, talking and listening to our customers and taking their views into consideration. Our customers have heavily influenced the new website design and content."
RedBeam is well known in the automatic data collection (AIDC) industry for the superior pre- and post- sale support of its intuitive, affordable, and complete barcode tracking software. The new website features helpful tools and videos, a robust support center, and easy-to-understand product descriptions in an incredibly user-friendly format. It gives customers the detailed information they need to quickly and efficiently determine whether RedBeam will meet their needs.
"Our customers want to be able to able to find a solution that meets their needs without sitting through a 45 minute product video," says Bissonnette. "We are a successful, growing company, and we are continually innovating and improving our products and services. The new website is the natural next step."
The company has experienced phenomenal growth since its foundation in 2004. Hundreds of clients in virtually every industry use RedBeam's barcode scanning software to make business processes more efficient. Bissonnette added, "We are in a competitive market. Customers rightly expect a good deal and professional service and support. At RedBeam we know that our products are not only the very best available but also that we listen to our customers. As a result, we will continue to refine our product offering and services to meet their needs now and in the future."
RedBeam, Inc. offers intuitive, affordable and complete data collection solutions designed for use with mobile scanners. The core product offering includes RedBeam Asset Tracking, RedBeam Inventory Tracking, and RedBeam Check In/Check Out.
See http://www.redbeam.com for further information.