Hallandale, FL (PRWEB) October 31, 2007
"CS"! That is the emphatic response given by Raffe Lahav, managing partner of http://www.thebedroomspace.com to my question of why business is booming.
"Customer service is what differentiates our company from other online retailers," says Joel Kornbluth, CEO of thebedroomspace.com. "We all want to be treated respectfully, given accurate information, and always be able to access a live customer support individual. It angers me how often I call a company and nobody answers, or other times it takes forever to get through to the person you want to talk to. At the Bedroom Space, one of our customer service or sales representative is always available to help out our customers. Our customers are treated courteously, and are given accurate shipping times. That is why we have so many satisfied repeat customers."
Customer service is what differentiates our company from other online retailers
In 2007 Joel Kornbluth, Raffe, Lahav, and David Fingerer partnered to form RJD stores LLC. Raffe Lahav, with over 20 years of Home furniture experience, is joining David Fingerer and Joel Kornbluth, who have over 10 years of business consulting experience. They are lifelong friends and grew up together in Hollywood, Florida. They know each other's strengths and weaknesses and are able to complement one another well.
The Bedroom Space is an online retailer that specializes in selling bedroom furniture. The site offers many varieties of furniture to choose from. They carry manufacturers who sell traditional furniture, such as Henkel Harris, as well as manufacturers who sell modern or contemporary furniture such as Modloft.
For customers who want a combination of both styles, the Bedroom Space offers transitional furniture from manufacturers such as Brownstone. Some of the manufacturers such as Global Furniture import their furniture from China, while Borkholder makes all of their furniture hand made by Amish farmers in Pennsylvania.
Something else that sets The Bedroom Space apart from other online retailers is that they offer their customers a 0% percent financing option. The zero percent option, which is financed through GE Money Bank, allows the customer the right to pay for their furniture over a twelve month or eighteen month period with no interest charges.
When asked why a customer should feel comfortable purchasing their bedroom furniture online at the Bedroom Space and he looked at me incredulously, David Fingerer, a co-owner, said: "We offer our customers white glove delivery service from the top ranked furniture delivery company in the USA, which means that the company will deliver your furniture pieces to your designated room, put together the item if necessary, and remove all of the debris. We have less than a one percent damaged items, and in the rare occasion when an item comes in damaged, we can send out someone to fix that or allow our customer to return the item. We also offer our customers a furniture protection plan, through Guardsman Insurance Company, who will come out and fix any damaged furniture with over a 93 percent success rate. Our customers can sleep well at night knowing full well that they will get their furniture delivered on time. In the rare occasion there is an issue with damage, they know the situation will be rectified. I want my customer treated as I would want to be treated".
The Bedroom Space ships all of their furniture new and directly from the manufacturer. The prices range from cheap and affordable to extravagant and expensive. They offer bedroom furniture for adults, tweens, teens, and kids. The individual can choose to buy a bedroom set based on style, brand, or price, or if they prefer, they can buy individual pieces, such as beds, dressers, nightstands, or armoires.