TouchStar Acquires Direct Competitor Data-Tel

TouchStar provides world class call center technology to over 2,500 global businesses.

Denver, CO (PRWEB) November 12, 2007 -- TouchStar, a world class call center technology provider, has acquired direct competitor Data-Tel Info Solutions. TouchStar and its subsidiary companies Data-Tel, Sigmaworx/ETS, and Digisoft now provide the widest range of call center technology to more than 2,500 global businesses. TouchStar is the fastest growing call center technology provider in the world.

Rick Morris, COO of TouchStar, commented: "TouchStar and Data-Tel have each been strong leaders in the call center technology industry. Data-Tel is a clear solution of choice in several outbound call center market segments that TouchStar did not focus on. Data-Tel also recently developed an innovative hosted solution that is growing very rapidly due to its ease of use and rich feature set."

TouchStar now offers the widest range of world class call center technology in the world. TouchStar offers five base platforms and on-site or hosted deployment options that are optimal for enterprise, medium, or small business communications in a wide range of industries. Call Centers that are evaluating technology upgrades have a great advantage in consulting with TouchStar first because TouchStar is not forced to fit one or two solutions into any environment. Many of TouchStar's competitors are considerably more limited in their options.

TouchStar's growth continues to greatly benefit its current clients through the addition of experienced communications technology support and development employees, new products, new services, expanded geographic presence, and an increase in profitability which enables TouchStar to develop reliable new product functionality in less time. TouchStar is committed to continuous product development, dependable finished products that ensure safety, and world class customer support. Since 1998, more new clients have chosen TouchStar each year.

Steve Bederman, CEO of TouchStar, added: "TouchStar is looking forward to revealing each piece of our exciting corporate development plan over the next 24 months. TouchStar will acquire additional world class communications companies and launch several new integrated solutions that add value for our clients. TouchStar will continue to prove that we are the unique partner of choice in communications. Beyond technology, no other company matches TouchStar's interest in our clients or our passion for continuous improvement in everything we do. TouchStar will change the world's expectations of what a partner is."

About TouchStar
TouchStar develops and supports world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and offices in New York, Phoenix, Davenport, Mumbai, Manila, and Manchester. TouchStar's fully integrated products include: inbound and outbound call center software, PSTN and VoIP telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, monitoring, quality analysis, advanced ACD & IVR, reporting, compliance management, and an IP PBX phone system. For more information, please call +1.303.338.0678, email pr@touchstar.com, or visit touchstar.com.

Contact:
Brian Smits
Global Director of Marketing
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
USA
+1.303.338.0678 x204
www.touchstar.com

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