Patients Escape Frustrating Waiting Room Delays at

Share Article provides patients and doctors a unique communication tool which helps to greatly reduce time spent sitting in the waiting room. The recently launched website allows patients to view online postings from their doctors’ offices about schedule delays that day, before leaving their home or office.

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Who hasn’t endured the frustration of watching the waiting room clock spin away the afternoon? For busy working patients, this time is likely spent thinking about all that could have been accomplished with that 45 minutes. Errands? Picking up the kids? Maybe getting back to work on time? Senior citizens are more likely thinking about how uncomfortable they are. Elderly patients in the waiting room are often ill, tire easily, and may have painful arthritis or suffer disease processes such as diabetes which makes long waiting room delays even dangerous. now offers patients an opportunity to help avoid these frustrations.

Waiting room delays are the most common source of patient dissatisfaction. Robin Zee, developer of and a registered nurse, believes that the doctor-patient relationship is the basis for all good healthcare. “ Patient satisfaction is not all about numbers and studies,” states Zee. “It’s about people and how they are made to feel. People want to be treated with respect and perceived as valued.” The longer the wait, the less valued a patient feels. Shortened waiting room delays have been shown to lower stress levels, making patients more likely to ask questions and to comply with their prescribed treatments. This leads to better outcomes for the patient. is easy to access and simple to use. The service if free for all patients and offers an opportunity to quickly check on-line for office delays before leaving home or the office. The service uses no personal patient information and does not require registration. Patients use the doctor’s office telephone number, click the “search” tab, and any delays in the daily office schedule are posted - similar to the way airports report flight delays. Doctors pay a small subscriber fee, while enjoying enhanced patient satisfaction and increased word-of-mouth referrals for their practice.

For additional information on the news that is the subject of this release, please contact Robin Zee or visit The company is currently running a promotion offering new subscribing offices a 60 day free trial.

About:’s founder, Robin Zee, has been a registered nurse for more than 12 years. During her years as a homecare nurse, she noted that patients frequently expressed frustrations with the office experience, delays being the most common complaint. Zee felt physicians could do more to show patients their time and comfort had value. With the knowledge that millions of Americans are online searching health information daily, the website was developed to be used as tool to help reduce this common complaint. DoctorDelayed was launched in 2007.

Robin Zee, Founder/Developer


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