SRC WinScribe's Transparent Workflow Expertise key for Dartford and Gravesham NHS Trust's Digital Dictation Solution

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Completed Trust-wide roll-out of the SRC WinScribe Digital Dictation solution. New solution already benefiting the Trust and saving money and time as well as simplifying the document creation processes for authors and secretaries. SRC provide full range of services, including training and support. Future-proof solution earmarked for PAS integration, to automatically import demographic data directly into letter templates.

Dartford and Gravesham NHS Trust and SRC, the leading provider of healthcare digital dictation and speech recognition solutions, today announced the completion of the roll-out of the SRC WinScribe Digital Dictation solution to the entire Trust.

The initial results from the Neurology and Paediatrics departments show that the solution is already delivering the expected benefits and providing the Trust with a much more effective workflow. Rob Thompson, Assistant Director of Service Development at Dartford and Gravesham NHS Trusts' explains: "We no longer have issues with transferring tapes from author to secretary as the digital dictation system does this automatically for us, which saves time and money. We now have a transparent workflow process that delivers improved efficiencies for all users and which in turn benefits the patients and community we serve."

Dartford and Gravesham is the latest in a long line of NHS Trusts that have replaced their tape based dictation system to take advantage of the benefits of the SRC Digital Dictation solution. According to the Trust the previous analogue solution was draining vital resource, with secretaries spending valuable time working through tapes to find specific dictations. Transcription efficiency was further hindered by the inherent poor sound quality of tapes.

Speaking about the benefits of the solution for Dartford and Gravesham NHS Trust, Rob said: "Secretaries can for the first time see on screen the volume, length and priority of dictations, which means they can organise their responsibilities much more effectively and efficiently."

The decision to adopt the SRC WinScribe solution followed a rigorous evaluation process, which included reviewing solutions from four providers as part of a formal tender process. From the presentations and evaluation process the Trust unanimously selected SRC.

"A significant factor in choosing SRC as the provider was the proven track record of providing solutions in the health sector, and their understanding of the complexities of the Trust clinical administration environment" added Rob.

SRC provided project management, training and support services to ensure a smooth roll-out of the solution. The training sessions for authors and secretaries were customised by SRC to ensure end users were up to speed with the new solution and that timescales and early objectives could be met

Looking to the future, the Trust has already pinpointed additional services and solutions that can be seamlessly integrated with the SRC WinScribe solution to deliver further efficiency gains. Of interest to the Trust is interfacing the SRC Winscribe solution with the Trust's PAS system, to automatically import demographic data directly into letter templates.

Chris Hart, CEO of SRC commented: "Dartford and Gravesham can expect to vastly improve efficiencies as they utilise the SRC WinScribe solution across the entire Trust. As part of our focus in the UK's healthcare market, we are dedicated to ensuring that Trusts rapidly achieve substantial cost savings and productivity gains, which digital dictation and speech recognition technologies can deliver if deployed and supported appropriately. We are delighted to be working with Dartford and Gravesham NHS Trust and look forward to developing our working partnership in the future."

In addition to Dartford and Gravesham NHS Trust, the SRC WinScribe solution has been rolled out by numerous other NHS Trusts, including, The Dudley Group of Hospitals, Chesterfield Royal Hospital, East Sussex Hospitals, Poole Hospital, Homerton University Hospital, The Hammersmith Hospitals, Brighton and Sussex University Hospitals and Royal West Sussex Hospitals.

For further information on SRC's products and services visit

About Dartford and Gravesham NHS Trust
Darent Valley Hospital opened in September 2000 and is a modern state-of-the-art hospital located in the Southeast of England, built for the 21st Century. The hospital provides an extensive range of acute, mainly hospital-based health services to the local community and neighbouring districts. It is particularly proud to offer patients safe, comfortable and clean surroundings in which to recover and boasts warm, friendly and professional staff. The hospital's proficient team of around 1900 staff provide care for approximately 200,000 patients every year in its 460 beds and provides a full range of day-patient, in-patient and out-patient care. The Trust's annual budget is around £116 million.

In July 2005 the Woodland Treatment Centre opened becoming the first NHS Treatment Centre in Kent boasting an impressive and contemporary design set in the picturesque Darenth Park. The Treatment Centre has beds for day-case or 23 hour short stay patients as well as private patient facilities.

A brand new state-of-the-art Heart Centre opened its doors to patients at Darent Valley Hospital on 2nd January 2007. The new unit means local people suffering from heart problems can benefit from increased services at their local hospital. The unit offers shorter waiting times and improved access for cardiac patients reducing the number of people requiring emergency treatment due to long waits.

The acute services are based at Darent Valley Hospital with various outpatient and therapy services provided at Gravesend Community Hospital.

The Trust works in partnership with the Kent & Medway Strategic Health Authority, Dartford, Gravesham & Swanley Primary Care Trust, Kent County Council, Social Services and its Private Finance Initiative (PFI) Partners to ensure that the best possible care is provided not just in hospital but also throughout the local health economy.

The hospital is run as part of a Private Finance Initiative (PFI). This means the hospital is owned by The Hospital Company (Dartford) Limited, a private sector company, and the Trust leases the building.

About SRC
SRC are the UK's leading document creation professionals. The company's mission is to ensure its customers achieve cost savings and productivity improvements through the delivery, implementation and support of leading edge document creation technologies.

SRC provides consultancy for all elements of the professional document creation process together with high-quality delivery, implementation and support services. SRC's teams combine years of industry experience with the ability and commitment to deliver solutions that not only meet but exceed customers' objectives.

SRC only partners with best-of-breed, global technology providers, including WinScribe, Nuance, Olympus, Philips, Grundig and Workshare. The company is the UK's exclusive WinScribe Platinum Partner and is the holder of several Dragon NaturallySpeaking Partner Awards recognising the high quality of its speech recognition solutions. SRC is a Microsoft Certified Partner.

SRC also sells document creation products via the SRC Direct website.

SRC is privately owned and backed by leading financial institution, DFJ Esprit.


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