DocuSign's eSignature service is eliminating antiquated pen and ink signing processes. We make it possible for our customers to grow faster, much more efficiently and close deals around the world very, very quickly, in minutes or hours. DocuSign is a game-changer for businesses.
Seattle (PRWEB) December 4, 2007
DocuSign, the leading Web-based electronic signature service, today announced that AssurX, a leader in enterprise-wide quality and regulatory compliance solutions, is using DocuSign's eSignature service to greatly reduce the time it takes to close sales contracts with its customers worldwide. Since implementing the DocuSign eSignature service, AssurX has seen a dramatic decrease in the time it takes to finalize contracts, from several days or sometimes weeks, down to less than one day. In addition, AssurX's internal processes have also been streamlined and improved due to the rigorous enterprise-class information and audit trail that DocuSign's eSignature service delivers whenever a document is e-signed.
With representation worldwide, AssurX was feeling the pain of having to fax contracts and other documents three, four and sometimes five times in order to get the required signatures from both the potential customers as well as internally routing for different approval levels. AssurX executives recognized that this inefficient, time-consuming paper-based process could seriously hamper its growth rate.
"We have people located all over the country and around the world, traveling frequently and we had an incredibly large number of faxes moving among us, and after a while they became impossible to read," said John Moroney, Vice President of Sales, AssurX. "We were getting to the point where the customer that purchased our solution was sometimes stuck waiting for their software and implementation, which is very bad for our revenue recognition rules. Using DocuSign's eSignature service allowed us to close deals quicker and implement our software much faster for our customers, which improved our customer retention, repurchase rate and cash flow."
AssurX is using its own software to manage and file documents, which will aid their efforts toward becoming an ISO 9000 certified company. A company that is ISO 9000 certified guarantees that the processes used to build or manufacture a product or system meet internationally recognized quality standards for management and assurance. DocuSign's eSignature service helps to securely expedite the filing, managing and execution of all key documents, which helps with AssurX's ISO 9000 certification. Once contracts are DocuSigned, secure copies go directly to AssurX staff for input into their system and can be called up by authorized personnel in the company. "DocuSign provides us an efficient, easy-to-use and timely process for executing agreements and aids us in ensuring we comply with our internal procedures. This is especially helpfully given that we are not located in one facility and work with customers globally," said Paul Fricke, Quality Manager, AssurX.
"AssurX is a clear example of how eSignatures can not only improve contract and sales close rates but also help companies achieve strict requirements for ISO 9000 certification," said Matthew J. Schiltz, President and CEO, DocuSign. "DocuSign's eSignature service is eliminating antiquated pen and ink signing processes. We make it possible for our customers to grow faster, much more efficiently and close deals around the world very, very quickly, in minutes or hours. DocuSign is a game-changer for businesses."
DocuSign offers a Web-based electronic signature service that provides the simplicity, speed and security required to electronically sign and store documents. Designed from the ground up for enterprise-class usage, this service integrates the technical infrastructure and legal compliance needed to operate an end-to-end electronic signing service that replaces the old pen and paper process. DocuSign customers span a variety of industries and range from the largest corporations to the smallest branch offices. These customers trust DocuSign to help them achieve increased revenue and sales close rates, decreased costs, and acceleration in business velocity. DocuSign also offers a direct positive impact on our global environment by reducing paper consumption and transportation emissions. For more information please visit http://www.docusign.com . DocuSign and the DocuSign logo are registered trademarks of DocuSign, Inc.
AssurX, Inc., provides organizations with enterprise-wide global solutions for their quality management and compliance systems needs. With a choice of OnDemand services or OnPremise (licensed) software delivery options, AssurX offers CATSWeb - a flexible, comprehensive all-in-one solution that automates quality and regulatory compliance-related processes so issues can be globally managed - from detection to corrective action to trend analysis. It helps collect, organize, analyze and share information to better manage and improve quality and compliance performance everywhere in your enterprise. More information about AssurX can be found at http://www.assurx.com .