Pache Pod Turns to PacketTrap for Proactive Network Monitoring and Management

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DNS Audit Tools Helps Beverage Company Run Business Smoothly

The tool helped me proactively fix a bunch of problems that would have otherwise become minor nagging issues for lots of users on my network.

PacketTrap Networks, a leading provider of free network management software solutions, announced today that Pache Pod, the premier purveyor of specialty coffees and drinks, relies on the pt360 Network Management Tool Suite (pt360) to maintain the health of their network and to manage hardware and software systems within their mobile shops.

"Networks aren't perfect and they are subject to all types of failures," said Angela Pace, CEO of Pache Pod. "I need my network up and running not only during business hours, but at all times. PacketTrap's monitoring capabilities help us stay on top of the network and its diagnostic tools allow us to proactively prevent any errors that may occur -- we see it as a good way to keep our business running smoothly."

Pache Pod favors web-based open source applications such as Cacti and Nagios, which the company spent significant time and effort customizing to their very specific needs. The company also uses commercial network management tools but was tired of managing and supporting disparate tools, which lacked integration and required significant cost, time and effort. The company selected PacketTrap's pt360 because the solution includes network monitoring and diagnostic tools in a single, user-friendly environment that supports open source technologies. Pt360 provides a complete view of the network and allows users to monitor all the components running on it, connected to it, tapping its resources and using it as a means of transfer.

"pt360 provides a complete view of the network so users can accurately and adequately manage IT services and improve the performance of applications, and ultimately, the entire business," said Steve Goodman, CEO of PacketTrap.

"Using the pt360 DNS audit tool, I was able to instantly spot a bunch of incorrect entries in my DNS server, missing pointer records and stale reverse DNS data," said Steve Kennedy, CTO for Pache Pod. "The tool helped me proactively fix a bunch of problems that would have otherwise become minor nagging issues for lots of users on my network."

About PacketTrap
PacketTrap is favored for its ability to cleanly integrate open source, third party and its own network diagnostic tools within a centralized network dashboard. Its flagship solution, pt360 provides you with a personal look into your network and lets you complete bandwidth utilization, network discovery and other tasks from a single screen. It includes port/SNMP scans, TFTP server tools, reporting capabilities and more.

PacketTrap believes most current offerings are point products lacking a central dashboard, integration and correlation. They are complex, expensive and/or poorly supported. PacketTrap is committed to providing solutions that are clean to use and integrated together. More information can be found at


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Anna Yen
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